Versatile Digital Strategist offering over three years of success developing, managing and improving online approaches. In-depth understanding of brand management, message implementation and customer habits.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Digital Marketing Freelancer
Sherry Sechrest Marketing Strategist
High Point, NC
08.2020 - Current
Developed digital marketing strategies and tactics to increase website traffic and user engagement.
Created content for social media platforms and managed campaigns to drive brand awareness.
Analyzed website data and identified trends to inform optimization decisions.
Optimized website content for SEO purposes, including keyword research and meta tag creation.
Designed email campaigns, monitored analytics, and tracked conversion rates.
Managed the development of webpages, landing pages, blogs. to support marketing objectives.
Planned and executed paid search campaigns on Google AdWords and other ad networks.
Monitored online conversations about the company's products and services across various social media channels.
Marketing and Customer Services Officer
Piedmont Triad Airport Authority
Greensboro, NC
02.2023 - 10.2023
Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
Optimized online presence by updating blog posts, website content regularly.
Created content for various digital channels, including website, social media and email.
Organized promotional events such as conferences, nonprofit events and groundbreakings.
Produced monthly reports on key performance indicators related to marketing initiatives.
Designed innovative branding materials such as brochures, flyers, banners.
Prepared monthly budget forecasts for all marketing activities.
Devised strategies for driving traffic towards company websites through SEO and SEM techniques.
Responded promptly to online queries via social media platforms such as Twitter, Facebook.
Property Management Assistant
Robinson Park-Winston Salem
Winston-Salem, NC
08.2016 - 02.2023
Access control and badge processing through Lenel United Technologies
Performed administrative tasks such as answering phones, filing documents and preparing correspondence.
Provided support for the leasing team during peak times such as move-ins and move-outs.
Managed accounts payable processes including vendor invoices, payment approvals and reconciliation of accounts receivable ledgers.
Scheduled maintenance calls.
Communicated effectively with owners, residents, and on-site associates
Planned special events such as lotteries, dedications, and project tours
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Updated tenant records and maintained accurate files for all tenants.
Maintained positive relationships with tenants by responding promptly to inquiries and requests.
Business Associate II, Financial Specialist
Wells Fargo Bank
Winston-Salem, NC
09.2003 - 07.2016
Developed and maintained customer relations by providing prompt, courteous service.
Conducted market research to identify potential customers and industry trends.
Provided support to the sales team on a daily basis.
Created presentations to present product information to clients.
Generated new business leads through cold-calling activities.
Responded promptly to customer inquiries and complaints.
Maintained accurate records of customer interactions and transactions.
Performed administrative duties such as filing, data entry.
Evaluated customer feedback and provided recommendations for improvement.
Ensured compliance with company policies and procedures.
Targeted potential and past clients to identify new business opportunities.
Social Media Manager & Digital Marketing Strategist at Freelance Social Media Manager & Digital Marketing StrategistSocial Media Manager & Digital Marketing Strategist at Freelance Social Media Manager & Digital Marketing Strategist