Sherry See
Orting,WA
Summary
My Immediate career goal is to work with a reputable organization having a pleasant working environment and where challenging opportunities are available to contribute towards the development of the organization as well as challenge my skills and abilities. Also, I aspire to ensure that a high degree of relationship is achieved and fostered between staff and colleagues. My background includes leadership development, community relations, and other marketing-related activities. I enjoy learning people's stories and finding connections. My passion is to learn more about Alzheimer's and to be a leading resource to our families and community.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Executive Director
Greenlake Senior Living
Renton, WA
09.2023 - Current
- Provided oversight of all departments to ensure compliance with established policies and procedures.
- Created a collaborative environment that fosters innovation and encourages employee engagement.
- Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
- Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
- Assisted in developing budgets for each departmental unit within the organization.
- Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
- Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
- Recruited, hired and trained employees on operations and performance expectations.
- Strengthened company business by leading implementation of new projects and procedures.
- Recommended appropriate staffing techniques to meet demands and manage costs.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
Executive Director of Operations
Husky Senior Care / Longhouse Assisted Living Households
Seattle, WA
09.2022 - Current
- Multi-location management Seattle, Bothell, and Everett
- Opened New locations in Northgate and Everett and brought census in Bothell to 100%
- During my employment, I redefined hiring and training procedures
- Developed company culture and employee retention program and assisted in the closing of two buildings in Northgate to prepare for future growth.
Director of Operations/Executive Director
Weatherly Inn
Kent, WA
05.2013 - 04.2023
- 2013-2014 Administrative Assistant: HR duties, training, and documentation management
- 2014-2017 Community Relations Director: Census increased from 75% to 106% with a waitlist in 4.5 months
- Responsibilities: Community Tours, admissions, documentation management, event planning, building control, and advertising management
- 2017-2022 Executive Director: Ensured excellent customer service
- Strong Census/Budget, Low Turnover of crucial staff and nursing except for retirement or promotion
- Strong relationships with the community and families
- 2019-2022 Assisted with Budget planning for locations and worked with General Managers and their staff to ensure buildings, budgets, and staff retention to company expectations and DSHS standards
- I hired and trained all management
- Responsible for company culture and employee retention
- Built relationships with local businesses and government, volunteered on various boards, and assisted in the planning, developing, and designing of the new location.
Program Supervisor
Bonney Lake Community Services
Bonney Lake, WA
05.2012 - 09.2013
- The Summer Feeding Program is providing Kids in Need lunches at local parks it then evolved into delivering food to homebound Seniors and launching the Backpack Feeding Program to all schools in Bonney Lake
- My responsibilities included the birth of the program, marketing to business, PTA, School Board, local and regional government for monetary & food donations in addition to volunteers
- I was responsible for creating the Best Practices, Operations Manual, and Job Descriptions, HR practices etc..
- For this program
- As well as ensuring payroll was processed and turned in
- Completing the pre-trip inspection checklist before the first delivery of the day, ensuring deliveries were on time as scheduled, and providing project guidelines were followed
- Responsible for turning in all employee payroll information bi-weekly.
Retail Store Management
Fred Meyer
University Place, WA
09.1990 - 08.2004
- Apparel Department Manager responsible for ensuring excellent customer service, maximizing sales, and analyzing and adjusting business according to monthly P&L report
- Supervised, scheduled, evaluated, and hired a team of 20-25 employees
- Acting Store Director in the Director's absence
- I participated in the exclusive Store Director Training Program.
Education
High School Diploma - General Studies
North Pole High School
05.1991
Associate Degree - Business
University of Alaska Fairbanks
05.1991
Skills
- Flexible and excited to try new things and pride myself in improving efficiencies
- Attention to detail producing quality work Ensure tasks are completed correctly and on time
- Customer Service Awarded "Top Sales Manager of the Year" in 1995 Brought Census from 75% to 106% with a waitlist in 2014 Census has remained above 90% with a waitlist since
- Skills
- Alzheimer's and Dementia Care
- Human Resources
- Recruiting
- Business Development
- Operations Management
- Financial report writing
- Strategic planning
- EMR systems
- Team Leadership, Training, and Development
- Profit and Loss Statements
- Public Speaking
- Compliance and Regulations
- Project Management
- Government Relations
- Senior Living Management
- Innovation and Creativity
- Program Leadership
- Operational Planning
- Business Management
- Leadership Development
- Crisis Management
- Outreach Programs
- Business Administration
- Partnership Development
- Human Resources Management
- Business Planning
- Coaching and Counseling
- Talent Management and Staffing
- Social Work
- Budgeting and Financial Management
- Relationship Building
- Resident Satisfaction
- Data Interpretation
- Staff Management
- Case Management
- Fundraising
- Quality Control
- Strategic Planning
- Community Engagement
- Marketing
- Vendor Relations
- Contract Management
Certification
- Food Handler Certification
- Home Care Aide Certification
- CPR Certification
- Assisted Living Administrator License
Groups
Treasurer, 07/2018, Present, Treasurer for Covington Chamber of Commerce. Assisted the board in recovering from a negative balance to a thriving Chamber from 2018 to 2020 through changes in our culture, creating relationships with business owners, and listening to what they needed from their Chamber. We continue to grow and thrive today. Neighboring Chambers have adopted our business model.
Timeline
Executive Director
Greenlake Senior Living
09.2023 - Current
Executive Director of Operations
Husky Senior Care / Longhouse Assisted Living Households
09.2022 - Current
Director of Operations/Executive Director
Weatherly Inn
05.2013 - 04.2023
Program Supervisor
Bonney Lake Community Services
05.2012 - 09.2013
Retail Store Management
Fred Meyer
09.1990 - 08.2004
High School Diploma - General Studies
North Pole High School
Associate Degree - Business
University of Alaska Fairbanks
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