Summary
Overview
Work History
Education
Skills
Timeline
Manager

Sherry Sims

Reform,AL

Summary

With a proven track record at Sprint Mart, I excel in staff management and customer service, enhancing team performance and customer satisfaction. My strategic planning and relationship-building skills have significantly contributed to business growth, demonstrating a strong ability to lead, motivate, and develop high-performing teams.

Overview

11
11
years of professional experience

Work History

Manager

Sprint Mart
10.2024 - 11.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Organized professional development programs for staff, leading to improved performance and skill sets.

Doffer

Phifer Incorporated
11.2020 - 08.2024
  • Contributed to a positive work environment by fostering teamwork and collaboration among colleagues.
  • Worked closely with supervisors to address any workflow issues or concerns promptly, minimizing disruptions to daily operations.
  • Consistently met or exceeded performance expectations as evidenced through positive feedback from supervisors and team members alike.
  • Improved workplace safety by enforcing proper use of equipment and conducting regular safety inspections.
  • Achieved consistent product quality with diligent attention to detail during the doffing process.
  • Demonstrated commitment to continuous improvement through participation in professional development opportunities related to doffer roles and responsibilities.
  • Supported training initiatives for new employees, ensuring a well-prepared workforce capable of meeting production targets.
  • Increased efficiency by streamlining the doffing process and implementing time-saving techniques.
  • Optimized machinery performance by performing routine maintenance tasks and identifying areas for improvement.
  • Implemented cost-saving measures while maintaining high levels of product quality, benefiting company profitability.
  • Successfully adapted to changing demands and priorities within the textile industry, showcasing flexibility and a willingness to learn new skills.
  • Reduced waste by carefully monitoring raw materials during the doffing process.
  • Collaborated with spinning department for smooth transition of materials between processes, resulting in increased productivity.
  • Played an integral role in achieving production targets through dedication to task completion and effective time management skills.
  • Maintained high quality standards by consistently inspecting finished products for defects.
  • Facilitated cross-training opportunities to improve versatility within the team, boosting overall productivity levels.
  • Enhanced communication within the team through regular meetings and updates on progress, challenges, and goals.
  • Ensured timely production of textile goods by adhering to strict schedules and deadlines.
  • Assisted in troubleshooting machinery problems, minimizing downtime and maintaining continuous production flow.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.

CNA

Aliceville Manor
03.2019 - 02.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.

Unit Secretary

DCH Regional Medical Center
01.2014 - 01.2016
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
  • Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
  • Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
  • Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
  • Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.

Education

High School Diploma -

Gordo High
Gordo, AL
05-2007

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Customer relationship management (CRM)
  • Cross-functional teamwork
  • Staff development
  • Performance evaluations

Timeline

Manager

Sprint Mart
10.2024 - 11.2024

Doffer

Phifer Incorporated
11.2020 - 08.2024

CNA

Aliceville Manor
03.2019 - 02.2020

Unit Secretary

DCH Regional Medical Center
01.2014 - 01.2016

High School Diploma -

Gordo High

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