SHERRY STEVENS

• Working with customers through email and phone, working with drivers to schedule pickup and delivery. Printing manifest and taking pods uploading in the computer .
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Working with dispatch as well as other customer services issues, billing customers
• Giving quotes
• Basically, anything that needs done to get the freight moving.

• Working with drivers and customers to get loads out in a timely manner
• Worked with customers to discuss loads, did end of day reports and ETA reports on all loads leaving the terminal daily. Printed manifest for drivers .
• Assigned loads for driver .
• Called drivers to check on them .
• Spoke with customers .

• Arranged transportation for loads leaving the facility, working with companies to get the best quote and pricing for loads
• Answered phones, worked with several trucking companies to establish a timeline for pick up and deliveries, tracked shipments, researched lost shipments, and did end of the week reports for profit and loss statements.

I was a part-time biller, would bill everything that came in on the trucks

at night .We couldn't leave till everything was billed and sent over to

proper locations for next day .

• Managed repairs on trucks that broke down out on the road, found repair shops, got pricing, made sure drivers got to a safe and secure location, worked on getting pricing for the repair approved, paid for the repairs with POs or credit cards, and did billing at night when we were slow.

• While working at Estes I had many different positions including customer service, line haul dispatcher, and OS&D coordinator
• Worked with customers and drivers moving freight, finding lost freight, answering phones, anything that needed to be done to complete the task at hand, doing reports, and researching for lost or damaged freight.