Sherry Strissel
Loves Park,Illinois
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1980
1980
years of post-secondary education
Work History
Marcus Resorts
Timber Ridge Resort
Lake Geneva, Wisconsin
05.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Security Officer
Allied Universal Security Services
Milwaukee, Wisconsin
09.2023 - 03.2026
- Monitored premises to ensure safety and security of all individuals.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to alarms and incidents, maintaining a calm demeanor.
- Provided customer service by addressing inquiries and assisting visitors effectively.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Identified suspicious activity to determine appropriate response.
- Monitored CCTV systems to ensure safety and security of premises.
- Assisted in training new security personnel on protocols and procedures.
Site Supervisor
Permar Security Services
Loves Park, Illinois
10.2018 - 08.2023
- Supervised security personnel to ensure compliance with safety protocols.
- Coordinated daily assignments and schedules for security staff on-site.
- Conducted regular inspections to maintain facility security standards.
- Communicated effectively with clients to address security concerns promptly.
- Assisted in training new employees on security procedures and protocols.
- Monitored surveillance systems to identify potential threats or breaches.
- Implemented operational improvements to enhance site security measures.
- Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
- Established and maintained close working relationships with staff, clients and vendors.
- Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
Education
HD Jacobs High School
Algonquin, ILSkills
- Customer service
- Security monitoring
- Incident response
- Risk assessment
Timeline
Security Officer
Allied Universal Security Services
09.2023 - 03.2026
Marcus Resorts
Timber Ridge Resort
05.2022 - Current
Site Supervisor
Permar Security Services
10.2018 - 08.2023
HD Jacobs High School