Sherry Unland
Blevins, Inc
Murfreesboro,TN
15
years of professional experience
Results-driven Credit & Projects Manager with a proven track record in project coordination, stakeholder communication, and risk assessment. Expertise in streamlining processes and enhancing client relations to drive efficiency and satisfaction.
Work History
Credit & Projects Manager
1 Year 8 Months- Coordinated project schedules and resource allocation for multiple initiatives.
- Facilitated communication between stakeholders to ensure alignment on project objectives.
- Managed project documentation, ensuring accuracy and compliance with company standards.
- Conducted risk assessments to identify potential project challenges and develop mitigation strategies.
- Streamlined processes to improve efficiency.
- Supported team members in executing tasks, fostering collaboration and knowledge sharing.
- Monitored project progress, providing regular updates to stakeholders on milestones achieved.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations.
Sr. Credit & Collections Analyst
6 Years 10 Months- Led negotiations with clients to establish payment plans, enhancing cash flow and customer relations.
- Analyzed credit risk and implemented collection strategies to minimize outstanding receivables.
- Developed comprehensive reports on collections performance, identifying trends to inform strategic decisions.
- Collaborated with cross-functional teams to streamline collections processes and improve operational efficiency.
- Enhanced customer communication protocols, resulting in improved response rates during collections outreach efforts.
- Ensured compliance with industry regulations and company policies throughout the collections process, mitigating risk exposure.
- Played an instrumental role in preserving the company's reputation by resolving escalated customer issues promptly and professionally, ultimately retaining valuable business relationships even in challenging situations
- Completely responsible for the implementation of Unified AR Payment portal.
Office Coordinator
9 Months- Managed scheduling for meetings and events, optimizing calendar usage across departments.
- Coordinated office operations to enhance workflow efficiency and support team productivity.
- Developed and maintained filing systems to ensure quick access to information and resources.
- Posted customer payments, made collection calls and assembled bank deposits.
- Trained new hires on office protocols, ensuring seamless integration into company culture and practices.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
Inside Sales/Customer Service
6 Years 10 Months- Exhibited personal responsibility by consistently meeting deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Executed tasks both independently and as part of a team.
- Proven ability to learn quickly and adapt to new situations.
- Consistently top salesperson of the branch.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
High School Diploma
Licensed Realtor 2006-2008 - Real Estate
Skills
Project management
Project planning
Project development
Project scheduling
Work flow planning
Advanced problem solving
Processes and procedures
Team collaboration
Client relations
Workflow planning
Relationship building
Team leadership
Process management
Conflict management
Timeline
Credit & Projects Manager
Blevins, Inc
2025.01 - CurrentRead More
Sr. Credit & Collections Analyst
Blevins, Inc.
2018.03 - 2025.01Read More
Office Coordinator
Blevins, Inc.
2017.06 - 2018.03Read More
Inside Sales/Customer Service
Blevins, Inc.
2011.05 - 2018.03Read More
Tennessee Real Estate Educational Systems
Licensed Realtor 2006-2008 from Real Estate
Read More
Mount Juliet High School
High School Diploma
Read More
15 years of user experience with Epicor P21 ERP
P21 Functions used: Front Counter, Order Entry, RMA's, Familiar with some aspects of AP. All accounts receivable functions, all aspects of customer maintenance, Account setup. Collaborated with P21 admin to develop business rules to manage our AR accounts.