Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherry VanNess

Troy,NY

Summary

As a clerical assistant, I assist with filing, copying paperwork and answering phones. I print and email daily calendars to appropriate agencies. I assist with processing petitions and scheduling court dates. As a hardworking housekeeper, I have over 7 years of nursing home facility experience and 12 years of hotel cleaning experience. Works quickly and effectively with little to no supervision, following established schedules and procedures. Initiates proper cleaning techniques to complete housekeeping tasks.

Overview

16
16
years of professional experience

Work History

Clerical Assistant

Albany Family Court
11.2022 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Environmental Services Housekeeper

Eddy Village Green at Cohoes
09.2016 - 11.2022
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Maintained floors with regular sweeping, mopping and vacuuming.
  • Exceeded facility standards regularly by working with detail-oriented approach.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Environmental Services Housekeeper

Our Lady of Mercy
03.2015 - 09.2016
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Maintained floors with regular sweeping, mopping and vacuuming.
  • Exceeded facility standards regularly by working with detail-oriented approach.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.

Housekeeping Supervisor/Housekeeping Attendant

Hampton Inn
06.2007 - 01.2015
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Managed team of employees, daily progress reports and overall project planning.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Delivered special request items such as cribs to guest rooms.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Replenished guest supplies and amenities.
  • Organized supplies for efficient use based on expected customer needs.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Removed all trash from rooms and replaced liners to wastebaskets.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Interacted pleasantly with clients and guests when performing daily duties.

Education

High School Diploma -

Albany High School
Albany, NY

Skills

  • Exceptional time management
  • Bloodborne pathogen training
  • Chemical cleaning
  • Mopping and buffing floors
  • Focused and detail-oriented
  • Customer service skills
  • Communication skills

Timeline

Clerical Assistant

Albany Family Court
11.2022 - Current

Environmental Services Housekeeper

Eddy Village Green at Cohoes
09.2016 - 11.2022

Environmental Services Housekeeper

Our Lady of Mercy
03.2015 - 09.2016

Housekeeping Supervisor/Housekeeping Attendant

Hampton Inn
06.2007 - 01.2015

High School Diploma -

Albany High School

Similar Profiles

CREATE PROFILE
Sherry VanNess