Sherry Worthington
Apex,NC
Summary
Experienced account management leader with over 10 years of expertise in IT & Telecommunications, Cyber Security, Networking, and Cloud Services. Proficient in consultative selling, fostering strong customer relations, and providing tailored business solutions. Demonstrated success in driving revenue growth and surpassing sales targets. Exceptional at identifying client needs, devising strategic plans, and executing effective sales strategies.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Sr. Client Executive
TierPoint
11.2021 - Current
- Grow the roster of clients
- Identified and closed opportunities for upselling, cross-selling and renewals
- Maintained and nurtured client relationships
- Met and exceeded revenue goals
- Manage the prospecting plan development and execution for new accounts
- Identify and leverage compelling new business entryways for very targeted outreach (events, markets, conferences, groups)
- Prospect, qualify, and create new relationships with clients who would benefit from TierPoint’s solutions
- Build relationships with both mid-level and C-suite prospects to deliver personalized solutions to fit the needs of their business
- Be a master at crafting personal, strategic, valuable messages that engage clients through email and during sales calls
- Strategize, create, and deliver of compelling solution-focused client presentations for a C-level audience
- Seamlessly coordinate between clients and various internal teams to ensure a productive and smooth client experience
- Consistently achieve or exceed monthly goals of prospect engagements and closed deals
- Learn, maintain, and communicate in-depth knowledge of TierPoint’s solutions, industry trends, and competition
- Successfully manage and overcome obstacles and objections
- Provide closed-loop feedback to Sales, Marketing, and Product teams to ensure continuous process and product optimization
- Proactively manage your sales pipeline and record sales activities to maintain the quality and accuracy of data in CRM
- Provides quality internal and external customer service surrounding the Company values
- Other duties as assigned by manager
Account Executive
Dynamic Quest
01.2014 - Current
- Responsible for the marketing and development of Dynamic Quest in a new market (RTP)
- Meet / Exceed expected MRC and NRC revenue goals
- Create a base of clients, continue to increase revenue within existing accounts / add new logo’s monthly
- Assist companies with IT roadmaps, serve as a trusted advisor, build strong relationships with clients
- Results-Met first year revenue goals
- New Logo’s-18
Account Executive
Flexential
10.2020 - 11.2021
- Responsible for base of existing accounts
- Identified and closed opportunities for upselling, cross-selling and renewals
- Maintained and nurtured client relationships
- Met and exceeded revenue goals
Professional Services-Security Sales Consultant (Cyber Security Attack Pod)
Verizon
02.2016 - 10.2020
- Security Sales Overlay Role
- Supported the sales team and a base of accounts in the Boston, MA market
- Acted as security consultant and educator for internal and external clients
- Responsible for increasing sales in existing accounts as well as selling security to new logo’s
- Met and exceeded revenue goals
Business Development Manager Enterprise Accounts
Secure Enterprise Computing –Agio (Merger)
01.2013 - 01.2014
- Developed a base of clients from 0-14 accounts in 10 months
- Research, prospect and identified targets for Agio Solutions and Services
- Forged relationships with key individuals at all levels
- Tailored unique solutions to meet client specific security and compliance needs
- Created and presented product solutions and proposals to perspective clients
- Work closely with implementation and support teams to ensure client satisfaction
- Main Sales Product Specialist for the development and marketing of Agio Security Awareness Training
Senior Account Manager
Net Direct Systems –Blue Ally (Merger)
01.2011 - 01.2013
- Expanded customer base from 0-40 accounts in under 2 years
- Responsible for continued growth and new business development
- Tailored unique solutions to meet client specific needs
- Created and presented product solutions and proposals to perspective clients
- Assisted companies with IT roadmaps, served as a trusted advisor, built strong relationships with clients
- Offered IT Solutions in areas of Storage Practice and Data Management, including NetApp, EMC, HP
- Includes: Backup Recovery, Business Continuity, Data Management, Archive and Cloud Storage, Storage and Virtualization Solutions, Converged Infrastructure, Data Deduplication, Information Lifecycle Management, Primary and Secondary Storage
- Provided Network Solutions with Cisco, Meraki, Talari, Riverbed, Brocade, Extreme Networks, McAfee, Proof Point
- Includes: WAN Optimization, Network Assessments, Managed Services, Application and Network Load Balancing, Wireless Networking
Senior Account Manager
Clarity Communications
01.2010 - 01.2011
- Provided Enterprise Customers, Carriers, and Internet Service Providers with premise-to-premise network connectivity solutions over fiber optic and traditional copper networks
- Focused on new business growth and new business development
- Supported facilitation of Network Interface between providers
- Represented DukeNet Communications for Sales and Account Management
- Sold the following technologies: MPLS, Ethernet, Transport, Dedicated Internet Service, Colocation Space, Managed Services
Senior Account Manager
Bandwidth.com
01.2009 - 01.2010
- Inside Sales position, responsible for selling: VoIP, Hosted and Managed services, SIP Trunking, MPLS, Dedicated Internet, Telecommunications & Network Equipment
- Maintained existing account base with revenues exceeding $375K and over 350 clients
- Focused on prospecting new clients and adding revenues of $5,800 per month
- Consistently exceeded performance goals for activity and call statistics, account retention and monthly quota
- Managed account needs and contract renewals, serving as customers’ main point of contact
Account Manager
FeatureTel
01.2007 - 01.2009
- Regional sales position for enterprise and medium business hosted managed IP PBX solutions
- Grew existing account base by 150% in 9 months
- Added over 2,000 subscriptions to the existing 2,700 subscriptions and four new partners to the Partner Program
- Collaborate with executive team to improve marketing strategies, sales processes and internal procedures
- Responsible for designing a total solution for presentation to customers and prospects
- Negotiated lower rates on new and existing vendor contracts and services
- Managed multiple partner relationships, provided support to the partner and end user
- Participated in project management, provided VoIP system training to large customer groups
- Sold Cisco VoIP phones, routers, switches and firewalls, transport, dedicated Internet, and managed MPLS for a range of locations
Account Manager / Major Account Manager
Level 3 Communications / TelCove Inc.
01.2005 - 01.2007
- Level 3 Communications purchased TelCove in July of 2006
- Winner of the Presidents Circle Award by Level 3 Communications for performance in 2006
- The top 50 candidates were selected out of 1,500 Account Managers
- Obtained 165% of target goal
- One of highest rated sales persons in region while continuing to provide direct portfolio management including trouble resolution, billing issues, maintenance and strategic planning for assigned customer base
- Presented proactive approach to problem solving, developed complex data solutions including GigE, VoIP and Disaster Recovery
- Managed initial to final management from customer introduction, pricing, contract negotiation and installation
- Provided maintenance to major multi-national customers, including Sony Ericsson and Alphanumeric Solutions
- Led outreach to new accounts, provided first Colocation/ Disaster Recovery Sale in region to NetFriends, Incorporated
- Known as single point of contact for assigned account base, maintained and grew existing customers’ portfolios
Account Executive / Network Communications Consultant / Sales Engineer
Time Warner Telecom
01.1998 - 01.2005
- Successful as a Network Communications Consultant for one year, then promoted to Account Executive
- Responsible for seeking out new opportunities, developing business relationships, and creating long range account plans and strategies
- Maintained existing accounts, increased new applications, focused on client needs, ensured client satisfaction
- Awarded Presidents Circle in 2002 for finishing with 130% of quota in a down market
- Received Channel Manager of the Year Award in 1999, and Presidents Club in 1999 and 2000
- Ranked in top 10% of AE out of 300 in 2002
- Ranked in Top 25% or higher every year
- Closed first Time Warner Telecom Sale with Cisco Systems
- Provided pre and post-sales support for technically complex sales
- Analyzed clients existing network to develop cost effective solutions to fulfill the client need
- Prepared and supported client proposals, managed process through implementation and client satisfaction
- Created and prepared forecasts for network capacity management
- Managed large implementations, including SAS, Quintiles, BC/BS and Midway Airlines
Strategic Service Representative / National Account Executive
MCI
01.1995 - 01.1998
- Acted as Single Point of Contact for account resolution and technical issues for major accounts
- Received multiple awards as Top Service Representative for always meeting and exceeding goals
- Produced 35% of total US Campus Sales
- Developed and clearly presented new solutions directly to clients
- Responsible for account management and marketing of MCI campus services in North Carolina and Alabama
- Services Included: Internet and LD calling plans for campus sales
- Built direct sales force in NC on 21 college campuses, including recruiting, managing quotas and training
- Coordinated orders, installations and implementation of projects and provided product training
Education
Cyber Security
My Computer Careers.com
Cary, NCHigh School Diploma -
Middleburg Highschool
Middleburg, FLSkills
- Training and mentoring
- Data-driven decision-making
- Relationship Management
- Remote Work Capabilities
Salesandtechnicalcertifications
- HP Advanced Sales Certification
- HP IPTS Operations Solutions 2012
- Riverbed Sales Associate RSAP & Cascade
- VMware VSP 5.1
- Dell Security Suite Sales Certifications: A+ and Network+ Certifications
Accomplishments
Awarded the fast start performance award in Q1 2023 for exceeding quota in my forst 90 days
Promoted to Sr. Client Executive in 2023 from Account Executive
Affiliations
- SIM Raleigh Chapter
- ISSA Raleigh Chapter
- ISACA Charlotte Chapter
Certification
Azure Cloud Practitioner
AWS Cloud Practitioner
presidents circle tw telecom, presidents circle level 3 communications, fast start sales Tierpoint
2002 Presidents Circle winner
2006 Level 3 Presidents Circle winner
2022 Q1-Recipient of Fast Start Award for exceeding quota within first 90 days
Timeline
Sr. Client Executive
TierPoint
11.2021 - Current
Account Executive
Flexential
10.2020 - 11.2021
Professional Services-Security Sales Consultant (Cyber Security Attack Pod)
Verizon
02.2016 - 10.2020
Account Executive
Dynamic Quest
01.2014 - Current
Business Development Manager Enterprise Accounts
Secure Enterprise Computing –Agio (Merger)
01.2013 - 01.2014
Senior Account Manager
Net Direct Systems –Blue Ally (Merger)
01.2011 - 01.2013
Senior Account Manager
Clarity Communications
01.2010 - 01.2011
Senior Account Manager
Bandwidth.com
01.2009 - 01.2010
Account Manager
FeatureTel
01.2007 - 01.2009
Account Manager / Major Account Manager
Level 3 Communications / TelCove Inc.
01.2005 - 01.2007
Account Executive / Network Communications Consultant / Sales Engineer
Time Warner Telecom
01.1998 - 01.2005
Strategic Service Representative / National Account Executive
MCI
01.1995 - 01.1998
Cyber Security
My Computer Careers.com
High School Diploma -
Middleburg Highschool
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