Sherry Wyatt
Five Points,TN
Summary
Dynamic leader with a proven track record at Top Notch Home Solutions, adept in operations management and customer relations. Excelled in building strong client relationships, enhancing customer satisfaction, and steering businesses through challenging economic conditions. Skilled in financial management and project management, demonstrating significant improvements in business processes and efficiency.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
13
13
years of professional experience
Work History
Owner/Operator Specialist
Top Notch Home Solutions
03.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Owner/Operator Supervisor
Geocaching Supercenter
11.2012 - 03.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Oversaw daily inventory management to ensure optimal stock levels.
Warehouse Manager
Exchange Patrick Air Force Base
09.2011 - 02.2012
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Education
Associate in Business Managment - Business
Kaplan University
Online06-2009
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Business management
- Project estimating
- Business launch
- Business administration
- Financial management
- Social media control
- Customer service
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 6 staff members.
Timeline
Owner/Operator Specialist
Top Notch Home Solutions
03.2023 - Current
Owner/Operator Supervisor
Geocaching Supercenter
11.2012 - 03.2023
Warehouse Manager
Exchange Patrick Air Force Base
09.2011 - 02.2012
Associate in Business Managment - Business
Kaplan University
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