Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Member Service Representative
CVS / Aetna
Taylors, SC
09.2022 - 03.2024
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Developed strong customer relationships to encourage repeat business.
Senior Executive / Project & Facilities Management/ Sparkletots Childcare Centre at PAP COMMUNITY FOUNDATION (PCF)Senior Executive / Project & Facilities Management/ Sparkletots Childcare Centre at PAP COMMUNITY FOUNDATION (PCF)