Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Sherry  Buchholz

Sherry Buchholz

Wonder Lake,IL

Summary

Office Manager and Bookkeeper at M.J. Plumbing Inc., adept in QuickBooks and operations management, showcases a track record of enhancing compliance and financial processes. With a knack for fostering client relationships and leading teams, excels in driving efficiency and organizational growth. Combines strategic account management with a dependable and organized work ethic, ensuring seamless operations and superior customer service.

Overview

7
7
years of professional experience

Work History

Office Manager and Bookkeeper

M.J. Plumbing Inc.
02.2024 - Current

Successfully updated, created, and streamlined office functions using organizational skills resulting in improved work efficiency leading to a 23% increase in company profits.

  • Manage compliance to keep organization operating within legal and regulatory guidelines.
  • Processes monthly, quarterly, and annual reports.
  • Files and pays monthly liabilities.
  • Reconcile all accounts, monthly.
  • Billing: Enter invoices and send to clients.
  • Processes payroll for all employees through QuickBooks Payroll.
  • Processes Accounts Payables and Receivables.
  • Collections: Contact clients who have past due accounts to help eliminate loss.
  • Manage business email accounts.
  • Maintains compliance with company records both digitally and on paper.

Sales and Customer Service Manager

The Mailbox Post Man
05.2017 - 01.2024

Responsible for all operations of running the company including but not limited to: customer service, sales, planning, preparing, organizing, and maintaining company projects.

  • Answer incoming calls providing 5-star customer service and top notch sales techniques.
  • Handle day to day communications serving as a point of contact for project-related inquiries both internally and externally.
  • Uses an online calendar to schedule appointments providing off-site service technicians with the necessary information to prepare for and complete company projects.
  • Developed and maintained positive business relationships with customers and suppliers through account management.
  • Maintains inventory.
  • Maintains website and POS systems when any updates are needed.

Education

High School Diploma -

Crystal Lake South High School
Crystal Lake, IL
05.1990

Skills

  • Office Management
  • Team Supervision
  • Operations Management
  • QuickBooks
  • Account Management
  • Sales / Customer Service
  • Dependable
  • Organized
  • Compliance Monitoring
  • Bookkeeping
  • Billing
  • Payroll Processing
  • Scheduling and calendar management
  • Credit and collections
  • Account Reconciliation

Timeline

Office Manager and Bookkeeper

M.J. Plumbing Inc.
02.2024 - Current

Sales and Customer Service Manager

The Mailbox Post Man
05.2017 - 01.2024

High School Diploma -

Crystal Lake South High School
Sherry Buchholz