Compassionate and experienced Social Service Provider adept at navigating the complexities of supporting families with diverse needs, including those experiencing homelessness and facing mental health challenges. Seeking a position where I can effectively oversee case managers in shelters to ensure high-quality services that address the holistic well-being of families.
· Provided leadership and supervision to cases working with families in shelters, ensuring the delivery of comprehensive and culturally competent services.
· Conducted regular case reviews, consultations, and family meetings to assess client progress, identify barriers, and develop collaborative solutions.
· Established partnerships with community organizations, mental health agencies, and housing providers to expand resources and enhance service coordination for families transitioning out of homelessness.
· Monitored program outcomes and compliance with regulatory standards, maintaining accurate documentation and reporting systems to track client demographics, service utilization, and outcomes.
· Trauma-Informed Care Training