Sherryann Philogene
Silver Spring,US
Summary
Self-directed Accounts Receivable professional with 35 years of experience in the Healthcare Industry with experience in credentialing. Third party and government insurance follow up appeals and strong analytical skills in identifying top denials and present solutions to increase collections and decrease A/R days. Ability to build a strong rapport with personnel clients and associates based on knowledge and professionalism and integrity. First place Collector in Maryland region. 5th place Collector in 58 Facilities Nationwide
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
21
21
years of professional experience
Work History
Business Office Manager
Layhill Nursing & Rehabilitation
01.2024 - Current
- Responsible for collections daily
- Assess outstanding balances for follow-up daily
- Managed resident petty cash daily
- Managed RFMS account and reconciled monthly
- Supervise & train Business Office Staff
- Triple Check claims monthly
- Deposit cash daily
- Post cash daily
- Month end pre close/month end close
- Billing monthly
- Financial counseling & review to determine eligibility for Medicaid long term care
- Interviewed and hired employees.
- Analyze a weekly Medicaid pending/ timeline & process
- Moderate Utilization reviews to determine resident status for long term care and or discharge needs
Business Office Manager
Potomac Valley Nursing Home & Wellness
11.2020 - 01.2024
- Responsible for collections daily
- Assess outstanding balances for follow-up daily
- Managed resident petty cash daily
- Managed RFMS account and reconciled monthly
- Supervised &train Business Office Staff
- Triple Check claims monthly
- Deposit cash daily/Post cash daily
- Moderate Utilization reviews to determine resident status for long term care and or discharge needs
- Month end pre close/Month end close
- Billing monthly
- Financial counseling & review to determine eligibility for Medicaid long-term care
- Interviewed and hired employees.
- Implemented mentoring program to help train and improve staff morality
- Analyze a weekly Medicaid pending/ timeline & process
- Moderate Utilization reviews to determine resident status for long term care and or discharge need
Business Office Manager/Assistant Community Manager
Springvale Terrace
02.2019 - 10.2020
- Responsible for collections on a daily
- Assessed outstanding balances for follow-up
- Assessed residents for income assistance programs
- Supervise business office and front desk staff
- Managed Payroll and Human resource duties
Revenue Cycle Manager
Medstar Surgical & Breathing Inc
02.2005 - 01.2016
- Responsible for the accounts receivable of over 30 different Insurance companies to include Medicare and Medicaid totaling over $ 5 million in charges each month including
- Credentialing
- Denial management
- Analyzed the top denials for each client and identified solutions to increase cash and A/R days.
- Reduced average days in A/R from 90 to 60 in a 3-month period.
- Increased net collections from 45% to 80%.
- Built collector work files and monitored the performance of the staff.
- Monitor & analyze financial data and prepare financial reports
- Analyzed the top denials for each client and identified solutions to increase cash and A/R days.
Education
Bachelor of Science - Business Studies
University of Maryland Global Campus
01-2026
Skills
- Accounts receivable
- Analyze financial data
- Billing
- Business Studies
- Claims
- Business recordkeeping
- Human resources
- Business operations management
- Expense reporting
- Operations management
- Account reconciliation
Timeline
Business Office Manager
Layhill Nursing & Rehabilitation
01.2024 - Current
Business Office Manager
Potomac Valley Nursing Home & Wellness
11.2020 - 01.2024
Business Office Manager/Assistant Community Manager
Springvale Terrace
02.2019 - 10.2020
Revenue Cycle Manager
Medstar Surgical & Breathing Inc
02.2005 - 01.2016
Bachelor of Science - Business Studies
University of Maryland Global Campus
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