Summary
Overview
Work History
Education
Skills
Timeline
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Sherry Jackson

Eagle River,AK

Summary

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals and always maintaining a positive attitude.

Overview

28
28
years of professional experience

Work History

Paralegal

Sherry's Fast Paralegal Services
10.2012 - Current
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Edited and proofread legal documents to verify accuracy.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Conducted detailed client intakes and entered information into company database.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Prepared legal briefs, motions, and pleadings.
  • Conferred with clients and other involved parties to gather and track case information.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
  • Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
  • Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
  • Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
  • Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
  • Analyzed evidence gathering and presentation, client counseling and jury selection methods processes for civil litigation.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Revised and finalized letters, briefs, and memos.
  • Interviewed clients to obtain information relevant to cases.
  • Produced legal documents such as briefs, pleadings and appeals.
  • Researched statutes, decisions, legal articles, and codes.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Attended court hearings and depositions to take notes and document proceedings.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.
  • Collaborated with attorneys to develop strategies for each case.
  • Developed polished motions and briefs to support litigation processes and court proceedings.
  • Assisted attorneys with reviewing and organizing witness reports.
  • Wrote and filed pleadings with Alaska Court System on schedule to maximize case success.
  • Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
  • Conducted background investigations on defendant.
  • Reviewed Deed of Trust, Title Commitment and prior bankruptcies documents.
  • Generated leads to meet and exceed revenue goals by identifying new clients.
  • Contacted witnesses to testify under oath at court hearings.
  • Created weekly, monthly and quarterly expense reports.
  • Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.

Residential Case Manager

Downtown Hope Center
11.2018 - 09.2019
  • Supervised programming and administrative facets of temporary homeless shelter for women and children, many with dual diagnoses.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Collaborated with community members to develop and implement service initiatives.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Partnered with local organizations to expand access to social and community services.
  • Assessed community needs and identified resources for social and community service programs.
  • Provided leadership, guidance and support to staff members.
  • Managed volunteer programs focused on providing community services to underserved populations.
  • Utilized grant writing skills to secure additional program funding.
  • Participated in community events to promote services and engage with public.
  • Conducted community workshops to promote different programs and educate public on available services.

Homeless Shelter Volunteer

AWAIC
10.2012 - 10.2014
  • Helped clients navigate social services system and access needed resources.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Assisted clients with obtaining housing, employment and support resources.
  • Coordinated with different service providers to meet clients' individual needs.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.
  • Facilitated community outreach to expand participation and support.
  • Coordinated and managed volunteer activities for community service projects.
  • Led group discussions and activities to meet different community needs.
  • Approached issues proactively to best meet current and future community needs.
  • Tracked service activities and outcomes against outlined plans and goals.
  • Created legal materials to convey important information to service recipients regarding Domestic Violence.
  • Worked as a Paralegal Pro bono to offer legal advice and services to women with domestic violence issues, divorce, tenant and landlord issues, child custody issues
  • Taught Domestic Violence classes, landlord tenant classes, personal finance classes to inform and educate shelter residents to achieve stability

Service Delivery Specialist III

Alaska Communications Systems
12.1995 - 10.2012
  • Analyzed load-related documentation and completed and accurate records.
  • Transported and delivered items to clients or businesses safely.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Assisted with hiring process and training of new employees.
  • Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
  • Supported business management projects by monitoring and tracking risks, issues and action items.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Oversaw and improved deliveries through proactive coordination of daily operations.
  • Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
  • Improved business profits through innovative cost containment and revenue generation techniques.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Developed initial sales roadmaps and market strategies to promote successful product launches.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Enhanced and redefined organizational structure to maintain competitive edge across territories.
  • Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
  • Organized and updated databases, records and other information resources.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Created organized filing system to manage department documents.
  • Created reports, presentations and other materials for executive staff.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Built and managed processes for tracking and monitoring department performance.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Negotiated and executed contracts on behalf of department.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Completed bi-weekly payroll for 33 employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.

Education

J.D. - Juris Doctorate Law Degree

University of Cincinnati College of Law
Cincinnati, OH

Master of Science - Criminal Justice & Law

University of Cincinnati
Cincinnati, OH
09.1994

Bachelor of Science - Political Science And Government

Morehead State University
Morehead, KY
05.1991

Skills

  • Account Administration
  • Documenting
  • Financial and Estate Planning
  • Marital Settlement Agreements
  • Criminal Law
  • IRS Filings
  • Confidentiality Understanding
  • Negotiation
  • Project Organization
  • Federal Guidelines
  • Legal Research
  • Reading Comprehension
  • Legal Case Files
  • Data Collection
  • Project Management
  • Assisting Lawyers
  • Expertise in Legal Proceedings
  • File and Records Management
  • Software Process Management
  • Case File Preparation
  • Microsoft Applications
  • Document Statements
  • Brief Development
  • Estate Tax Returns
  • Legal Jargon Knowledge
  • Online Databases
  • Marketing Strategies
  • Manage Schedules
  • Deadline Monitoring
  • Identifying Client Goals
  • Customer Relationship Management
  • Court Depositions
  • Court Policies and Programs
  • Case Summaries
  • Settlement Statements
  • Electronic Discovery
  • Risk Management
  • Team Oriented
  • Drafting Correspondence
  • Administrative Support
  • Tax Expertise
  • Client Correspondence
  • Troubleshooting Complex Problems
  • Meeting Preparation
  • Court Transcription
  • Evidence Gathering
  • Prospecting Clients
  • Oral Arguments
  • Intake Services
  • Client Support
  • Statement Billings
  • Work Assignments
  • Legal Compliance
  • Conflict Mediation
  • Crew Member Performance
  • Group Sessions
  • Community Organization
  • Program Administration
  • Meeting Leadership
  • Community Service Programs
  • Safety Regulations
  • Group Activities
  • Set Organizational Policies
  • Community Outreach Programs
  • Family Assistance
  • Leadership
  • Product Inventories
  • Conflict De-Escalation
  • Safety Protocols
  • Shelter Arrangements
  • Pantry Organization
  • Violence Prevention
  • Janitorial Duties
  • Maintaining Clean Work Areas
  • Dietary Needs
  • Problem Identification
  • Meal Preparation
  • Team Meetings
  • Safe Food Handling Practices
  • Medication Regimens
  • Set Appointments
  • Creative Solutions
  • Event Networking
  • Meal Serving
  • Obtaining Referrals
  • Crisis Intervention
  • Daily Log Updates
  • Customer Needs Assessments
  • Approving Activities
  • Emotional Support
  • Family Education
  • Program Operations
  • Detailed Meeting Minutes
  • Living Skills
  • Individualized Counseling
  • Volunteer Organization

Timeline

Residential Case Manager

Downtown Hope Center
11.2018 - 09.2019

Paralegal

Sherry's Fast Paralegal Services
10.2012 - Current

Homeless Shelter Volunteer

AWAIC
10.2012 - 10.2014

Service Delivery Specialist III

Alaska Communications Systems
12.1995 - 10.2012

J.D. - Juris Doctorate Law Degree

University of Cincinnati College of Law

Master of Science - Criminal Justice & Law

University of Cincinnati

Bachelor of Science - Political Science And Government

Morehead State University

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