Hi, I’m
Shervell Harrison
Raleigh,NC
Summary
Experienced Certified Medical Assistant with over 3 years of experience in Primary Care. Offering excellent communication, managing multiple priorities with a positive attitude, and good judgment.
Overview
7
years of professional experience
1
Certification
Work History
Duke Primary Care Arringdon
Certified Medical Assistant II
01.2022 - Current
Job overview
- Greet patients
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Maintained detailed records of test results by entering data and patient information into computer.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Duke Primary Care Arringdon
Certified Medical Assistant I
06.2021 - 08.2021
Job overview
- Greet patients
- Update and file patient medical records
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Taught patients about medications, procedures and care plan instructions.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Tested and recorded blood glucose levels.
- Obtained client medical history, medication information, symptoms and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked and organized exam rooms and medical equipment.
Duke Primary Care Drive - Up Sites
Medical Assistant, Certified 1
09.2020 - 06.2021
Job overview
- Medical Assistant, 09/2020 to 02/2021
- Administrative Assistant, 02/2021 to current
- Assist patients who have symptoms suggesting COVID -19 exposure.
- Arrive patients in EPIC computer system.
- Assist swabber at completion of swab.
- Review schedule, validate that patient have order in system, was scheduled appropriately.
- Perform other related duties incidental to work described herein.
- Staffing scheduling/Duke Box, Approving time, Attendance, and PTO/Tardies.
- Creating employees files and Status on OESO and LMS Modules .
- On-boarding information for New Hires and LMS requests.
- Order office supplies and staff uniforms
- EPIC Work Queue
Tricity Family Medicine
Medical Assistant
11.2019 - 09.2020
Job overview
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Obtained client medical history, including medication information, symptoms and allergies
- Oriented and trained new staff on proper procedures and policies
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Tricity Family Medicine
Medical Assistant Extern
10.2019 - 12.2019
Job overview
- Patient triage, performed vital signs, and EKGs, administrated STD labs
- Administrated injections, venipuncture and urinalysis and pregnancy testing
- Answer phones, scheduled appointments, and prescription refill call-ins
- Electronically filed patients charts
- Assisted physician with pap smears, hemocult, physical examinations, and suturing a laceration
Sunstates Security
Site Security Manager
06.2019 - 11.2019
Job overview
- Developed improved training methods with focus on public safety and officer awareness.
- Kept team compliant with security protocols and appearance standards.
- Oversaw team of up to 11 security officers and managed administrative duties, including scheduling and performance evaluations.
- Submitted documentation for weekly payroll, managed schedules and enforced policies.
G4S Secure Solutions
Security Site Supervisor
02.2016 - 06.2019
Job overview
- Oversee that all aspects of the security function on-site is performed in a diligent manner (staffing, scheduling, and on-site training all G4S Secure Solutions (USA) Inc. personnel assigned to his/her site)
- Ensure that contract-required training and screening elements for security personnel have been met
- Maintain overtime to a preset requirement designated by G4S
- Perform other operations related functions (e.g., payroll, review and maintain incident reports, issue uniforms, coordinate fleet vehicles, assist in preparation of security surveys and post orders)
Education
Gwinnett CollegeRaleigh, NC
Medical Assisting Diploma
09.2019
Northwest Halifax High SchoolLittleton, NC
High School Diploma
06.2006
Skills
- Proficient with computers (Microsoft Office)
- HIPPA and Patient Confidentiality
- Phlebotomy
- Family Medicine
- Patient Scheduling
- Payment Collection
- Vitals Collection and Documentation
- EPIC EMR
- Exam Room Prep
- Updating Medical Records
- Front Desk Experience
- Inventory and Supply Management
- Medical Records Management
- Efficiency Improvement
Accomplishments
- Graduated with 3.0 GPA
- Awarded Honors
- Awarded “Security Officer of the Month” 03/2017
- Promoted to “Administrative Assistant” 02/21
- Recognized for showing initiative and a willingness to take on new projects.
- Promoted to Supply Championship 03/22.
- Collaborated with team of 6 in the development of 5S program.
- Promoted to "CMA II" 05/2023
Certification
- CMA - Certified Medical Assistant (NCCT), 05/2020
- First Aid CPR AED Certification (AHA), 11/2022
Timeline
Certified Medical Assistant II
Duke Primary Care Arringdon
01.2022 - Current
Certified Medical Assistant I
Duke Primary Care Arringdon
06.2021 - 08.2021
Medical Assistant, Certified 1
Duke Primary Care Drive - Up Sites
09.2020 - 06.2021
Medical Assistant
Tricity Family Medicine
11.2019 - 09.2020
Medical Assistant Extern
Tricity Family Medicine
10.2019 - 12.2019
Site Security Manager
Sunstates Security
06.2019 - 11.2019
Security Site Supervisor
G4S Secure Solutions
02.2016 - 06.2019
Gwinnett College
Medical Assisting Diploma
Northwest Halifax High School
High School Diploma
- CMA - Certified Medical Assistant (NCCT), 05/2020
- First Aid CPR AED Certification (AHA), 11/2022
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