Summary
Overview
Work History
Education
Skills
Timeline
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Shervonte Rembert

Lansing,MI

Summary

I am an experienced sales representative with a proven track record of success in developing new business and increasing sales. I have a strong background in customer service, and I am highly skilled in building relationships with clients .

I also have a Background in caregiver/Med Technician.

Overview

6
6
years of professional experience

Work History

Med Technician

Woodlands of dewitt
DeWitt, MI
01.2023 - 05.2024
  • Gave Medication

Caregiver

Bickford Assisted Living
Lansing , MI
03.2022 - 01.2023
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.

Customer Service Representative

Clarkson Eyecare
Lansing Mi, MI
01.2020 - 05.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Customer Service Representative

McLaren Health Management Group
Lansing, MI
01.2019 - 07.2020
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Medical Receptionist

Sparrow
Lansing, MI
02.2018 - 04.2019
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.

Education

High School Diploma -

Holt High School
Holt, MI
06-2019

Skills

  • Adaptability
  • Use of Positive Language
  • Clear Communication Skills
  • Patience
  • Effective Listening
  • Self control
  • Fast Learner
  • Empathy
  • Multi-Task
  • Time Management
  • Quick Thinking/Problem Solving
  • Knowledge
  • Willing to improve
  • Team player but can also work alone

Timeline

Med Technician

Woodlands of dewitt
01.2023 - 05.2024

Caregiver

Bickford Assisted Living
03.2022 - 01.2023

Customer Service Representative

Clarkson Eyecare
01.2020 - 05.2022

Customer Service Representative

McLaren Health Management Group
01.2019 - 07.2020

Medical Receptionist

Sparrow
02.2018 - 04.2019

High School Diploma -

Holt High School
Shervonte Rembert