SHERWIN FAR
Houston,TX
Summary
Friendly and courteous dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Valet Attendant/Parking Ambassador
LAZ Parking
03.2022 - Current
- Enhanced customer satisfaction by providing efficient valet services and maintaining a friendly demeanor.
- Streamlined vehicle retrieval process for faster turnaround times, leading to increased guest loyalty.
- Reduced wait times for guests with effective communication and coordination among valet team members.
- Managed and organized valet tickets, keys and maintaining a smooth workflow.
- Operated the cash register to collect payments.
- Welcomed arriving guests and explained car retrieval procedures.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Implemented process improvements that streamlined vehicle processing times, contributing to enhanced operational efficiency.
Curbside Associate/Front End Customer Service Associate
H-E-B
06.2019 - 12.2022
- Processed customer's orders by selecting, sorting, packing accurately, ensuring customer is completely satisfied, carrying out groceries to the curb, maintaining smooth check out process by frequently replenishing bag supply, completed other duties such as returning unwanted merchandise, retrieving products, providing quality customer service to all customers by greeting them with a smile and helping them locate items within the store.
Bar Back
Hungry's Cafe and Bistro
06.2015 - 03.2020
- Assist bartenders by maintaining cleanliness, replenishing supplies as needed, provided additional assistance to bartenders and servers.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Education
VAST Academy Occupational Skills -
Houston Community College
Houston, TX05.2020
High School Diploma - undefined
Westside High School
Houston, TX06.2017
Skills
- Computer Proficiency
- Microsoft Excel, Word, Power-Point
- Excellent Math and calculations
- Excellent Attention to Detail and visual memory
- Team Collaboration
- Dependable/Reliable
- Order and Refund Processing
- Data Entry and fast typing skills
- Establishing and Maintaining Customer Relationships
- Clean driving record
- Friendly and Positive Personality
- Detail-oriented approach
- Reliability and punctuality
- Customer service
ADDITIONAL INFORMATION
WESTSIDE HIGH SCHOOL - HOUSTON, TX , Received "Westside High School Heart of the Wolf Award" in 2017. (This award is given to students who show respect and love for Westside, have good moral character, respect for peers and adults and dedicate themselves to the school)
Timeline
Valet Attendant/Parking Ambassador
LAZ Parking
03.2022 - Current
Curbside Associate/Front End Customer Service Associate
H-E-B
06.2019 - 12.2022
Bar Back
Hungry's Cafe and Bistro
06.2015 - 03.2020
High School Diploma - undefined
Westside High School
VAST Academy Occupational Skills -
Houston Community College
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