Sherwin Javier
Alexandria,VA
Summary
Hardworking Automotive Technician, team leader with 20 years of experience in field and service management as advisor and technician. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives
Overview
28
28
years of professional experience
1
1
Certification
Work History
Automotive Mechanic
Beyer Auto Group
03.2009 - Current
- Team leader helps with the daily shop operations by dispatching work to correct technician, helps with vehicle that's difficult to diagnosed.
- Performed diagnostic and troubleshooting procedures on electrical,hybrid vehicle and all electric vehicle.
- Volvo certified diagnostics technician
- 2016-2017 Certified service advisor
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
Automotive Service Technician
Smythe Volvo Cars
03.2002 - 10.2008
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Aligned systems with manufacturer specifications through skilled calibration.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Established clear repair plans with line-item details of expected labor and parts costs.
- Operated specialized equipment such as Vida and trained to test electronics and computer control systems.
- Repaired Engine and transmission overhaul
- Diagnosed Electrical and system performance
Automotive Service Technician
Douglas Infiniti
05.1997 - 07.2001
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Aligned systems with manufacturer specifications through skilled calibration.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Established clear repair plans with line-item details of expected labor and parts costs.
- Infiniti Certified Technician
Assistant Store Manager
Radio Schack
06.1994 - 07.1997
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Managed daily store operation and store inventory
Education
No Degree - Finance
New Jersey City University
Jersey City, NJInformation Technology
The Chubb Institute
Jersey City, NJ06.2000
Automotive Engineering - Automotive Engineering
Lincoln Technical Institute
Union, NJ07.1998
High School Diploma -
Hudson Catholic High School
Jersey City, NJ06.1991
Skills
- ASE Certified
- Engine Rebuilds
- Diagnosis and Repair
- Air Conditioning Service
- Customer Service
Certified Volvo Diagnosed Technician
Completed All training
Certified Hybrid and all electric vehicle
- Vehicle Operation and Assessment
- Estimating Work
- Hardworking and Dedicated
- Work Orders and Documentation
- Preparing Work Orders
- Dealership and Factory Standards
- Automotive Engineering
- Computerized Diagnostics
Accomplishments
- Shop foreman/manager help with daily shop operations in diagnosing electrical,mechanical, work flow dispatching, warranty assessments and customer interaction when necessary.
- Trained in Dealer track
- Xtime operation
- Volvo warranty
Certification
- AST - Advanced Service Technician
- CST - Certified Service Technician
- Certified Infiniti certified tech 1997-2001, Volvo Certified diagnosed - current
- Ase certified
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Automotive Mechanic
Beyer Auto Group
03.2009 - Current
Automotive Service Technician
Smythe Volvo Cars
03.2002 - 10.2008
Automotive Service Technician
Douglas Infiniti
05.1997 - 07.2001
Assistant Store Manager
Radio Schack
06.1994 - 07.1997
No Degree - Finance
New Jersey City University
Information Technology
The Chubb Institute
Automotive Engineering - Automotive Engineering
Lincoln Technical Institute
High School Diploma -
Hudson Catholic High School
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