Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sherwin Rene

Lehigh Acres,FL

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Amazon Warehouse

Amazon
08.2023 - 03.2024
  • had a clean and safe environment , maintained my speed and time.
  • Assisted in receiving, stocking and distribution of merchandise.

Server

La Tiendita
08.2022 - 08.2023
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Fast Food Shift Lead

Burger King
10.2020 - 09.2021
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

High School Diploma -

Immokalee High School
Immokalee, FL
05.2022

Skills

  • Problem-Solving
  • money handling
  • Strong verbal and written communication
  • Strong Work Ethic
  • Exceptional customer service

Languages

English
Native or Bilingual
haitian creole
Native or Bilingual

Timeline

Amazon Warehouse

Amazon
08.2023 - 03.2024

Server

La Tiendita
08.2022 - 08.2023

Fast Food Shift Lead

Burger King
10.2020 - 09.2021

High School Diploma -

Immokalee High School

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Sherwin Rene