Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheryl Arnold

Mulberry,USA

Summary

I am an enthusiastic person with many years of educational experience that thrives for making magic every day. I also enjoy maximizing my knowledge in efficiency, time management, organization, and computer skills.

Experienced with developing and managing training programs that align with organizational goals. Utilizes innovative training methods to enhance learning experiences and employee development. Track record of creating engaging content and fostering inclusive learning culture.

Overview

12
12
years of professional experience

Work History

Coordinator of Training

Disney’s Boardwalk and Disney’s Old Key West Resort/Disney’s Saratoga Springs Resort and Spa
10.2017 - Current
  • Training Schedules.
  • Welcome Home Facilitator/Script Trainer/On Boarding of new Facilitators.
  • Train the Trainer Facilitator/General Trainer.
  • TPI trained full content.
  • Computer knowledge – Excel, Teams, Word, Microsoft Office, Training builder.

Coordinator

Disney’s Yacht and Beach Club Resorts
01.2017 - 10.2017
  • Collaborate with mentoring Leaders to develop my leadership skills.
  • Participated in the rollout of Performance Alignment.
  • Special projects: revising daily order pull sheets, spoilage sheets, training updates, reorganized communication board, and partnered with a leader on allergy book.
  • Projecting a positive image and energy in all positions and displaying the Four Keys Basics during the Guest experience.
  • Update daily inventory, commissary orders, and spoilage.
  • Ensure Cast Members are in position while utilizing the Four Keys Basics for the guest.

Host, Trainer, Shift Trainer, Coordinator, General Teller

Disney’s Pop Century Resort – Everything Pop Dining Food and Beverage
01.2013 - 03.2014
  • Operated CDS to maintain a timely break schedule.
  • Trained and welcomed new cast members to the location by utilizing the Disney Four Keys Basics.
  • Taught the specific responsibilities of each position of the location.
  • Projected a positive image and energy in all positions, with an emphasis on maintaining “Pop Century” theme and show.
  • Gave information about the Disney Dining Plan.
  • Displayed the Four Keys Basics during the guest experience to ensure their stay with us is a positive one.
  • Member of the local safety committee.

Education

BS Elementary Education -

Florida Southern College
Lakeland, FL
12.2007

AA Liberal Arts - undefined

Polk Community College
Winter Haven, FL
05.2005

Skills

  • Effective verbal communication
  • Guidance and support
  • Virtual training
  • Presentation

Timeline

Coordinator of Training

Disney’s Boardwalk and Disney’s Old Key West Resort/Disney’s Saratoga Springs Resort and Spa
10.2017 - Current

Coordinator

Disney’s Yacht and Beach Club Resorts
01.2017 - 10.2017

Host, Trainer, Shift Trainer, Coordinator, General Teller

Disney’s Pop Century Resort – Everything Pop Dining Food and Beverage
01.2013 - 03.2014

AA Liberal Arts - undefined

Polk Community College

BS Elementary Education -

Florida Southern College

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Sheryl Arnold