Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Sheryl Bates

Buffalo

Summary

Dynamic leader with a proven track record at YWCA WNY, excelling in strategic planning and employee development. Successfully enhanced team collaboration and morale, while implementing data-driven decision-making processes. Recognized for cultivating high-performing teams and achieving compliance with regulatory standards, fostering a culture of continuous improvement and engagement.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Director of Early Childhood Learning & Development

YWCA WNY
04.2025 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.

Senior Training Development Specialist

Fruits of Labor Training
04.2015 - Current


  • Conducted regular assessments of employee competencies, identifying areas for improvement and tailoring development plans accordingly.
  • Reduced compliance risks by implementing mandatory regulatory trainings that ensured adherence to industry-specific rules and regulations.
  • Enhanced employee performance by developing comprehensive training programs tailored to individual needs and job requirements.
  • Promoted a culture of continuous learning through hosting guest speakers, organizing seminars, and facilitating access to external courses or certifications.
  • Strengthened leadership capabilities at all levels with custom development programs focused on strategic decision-making, emotional intelligence, and effective delegation techniques.
  • Organized cross-functional training sessions to enhance collaborative problem-solving skills within teams and foster interdepartmental synergies.
  • Established a consistent training curriculum across departments, promoting uniform skill development and knowledge transfer among team members.
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Collaborated with other departments to align training programs with organizational goals and objectives.
  • Facilitated virtual, in-person and blended learning sessions.

Early Childhood Manager

CAO WNY Head Start
04.2010 - 12.2012
  • Advocated for the importance of high-quality early childhood education in various community settings, raising awareness about its long-term benefits.
  • Facilitated ongoing professional development opportunities for staff members, supporting their growth as educators within the field of early childhood education.
  • Developed strong relationships with parents and caregivers, fostering open communication about each child''s progress.
  • Managed daily operations of the early childhood facility, ensuring compliance with state regulations and maintaining a safe environment for children and staff members.
  • Analyzed data on student outcomes to inform continuous improvement efforts, identifying areas of strength and opportunities for growth within the program.
  • Developed comprehensive policies and procedures to guide daily operations, ensuring consistency in program delivery and adherence to best practices in early childhood education.
  • Enhanced early childhood curriculum by incorporating play-based learning activities and hands-on experiences.
  • Spearheaded efforts to achieve accreditation from national organizations, demonstrating commitment to excellence in early childhood education.
  • Oversaw staff recruitment and retention efforts, cultivating a team of dedicated professionals who shared a passion for nurturing young learners'' growth and development.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.

Education

Master of Science - Early Childhood Education

Dyouville College
Buffalo, NY
12-2024

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • Operations management
  • Team management
  • Strategies and goals
  • Employee development
  • Goal setting
  • Program management

Affiliations

National Association for the Education of Young Children (NAEYC)

New York Works for Children

Certification

NYS Pyramid Model Master Cadre Trainer and Coach

Level 3 (T-Tap) NYS Credentialed Trainer and Coach

First Aid and CPR Instructor

Timeline

Director of Early Childhood Learning & Development

YWCA WNY
04.2025 - Current

Senior Training Development Specialist

Fruits of Labor Training
04.2015 - Current

Early Childhood Manager

CAO WNY Head Start
04.2010 - 12.2012

Master of Science - Early Childhood Education

Dyouville College