SHERYL BOBECK
CO
Overview
16
16
years of professional experience
Work History
Warehouse Supervisor/Administrative Executive
Safelite Auto Glass
04.2017 - Current
- Answered high volume of phone calls and email inquiries.
- Improved office efficiency by implementing new filing systems and document management processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Scheduled appointments and handled calenders for senior leadership.
- Conducted regular inventory audits to maintain accurate stock records and minimize discrepancies.
- Trained and developed warehouse staff, leading to a more skilled workforce and reduced turnover rates.
- Streamlined communication between departments to improve collaboration on logistics planning and order fulfillment tasks.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Manager/Patient Coordinator
Mountain View Eye Specialists
01.2014 - 05.2017
- Supervise front and back office staff, train new employees on office policies and procedures.
- Motivate staff to provide a positive, productive working environment.
- Manage wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Authorize and file insurance-claims with multiple companies, reconcile EOB, contact insurance company with and discrepancies.
- Communicate with insurance companies on current and new contracts.
- Meet deadlines and monthly goals for office production.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
General Manager/Team Lead
Luxottica North America/Target Optical Brand
01.2009 - 01.2014
- Oversee daily operations and work-flow in support of the Optometrist office and retail production,including: supervise multiple personnel, scheduling, hire, insurance, supply orders.
- Develop PowerPoint presentation's and business reports.
- Collaborate with departments across the organization to ensure an efficient work area and HIPPA compliance.
- Control reconciliation reports, patient charts and compliance questionnaires.
- Arrange meetings and special events.
- Travel to other regions within the company to-mentor, coach and train team members on inefficiencies and make recommendations for improvements.
- Developed and implemented an innovative guest retention practice which boosted patient retention by 30%.
- Introduced organizational practice to improve office work-flow.
- Cultivate and sustain long-term customer relationships.
Summary
Experienced professional seeking a permanent opportunity to serve, encourage, and utilize expertise to make a positive impact. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Skills
- Microsoft Office, Excel, Power-Point, Word
- Crystal Practice Management, EMR
- Outlook
- Workday
- WTS Warehouse Management
- SV2
- SAP Concur
- 10 key
Education
Employing Broker - Real Estate
Kaplan College
Denver, COLife/Health, Property Casualty Insurance - Professional License
Jones College
Denver, CO1999
Business Management -
Colorado Mountain College
Minturn, CO01.1987
Additional Information
- Additional references on request
References
Scott Monson 970-308-1914 (Warehouse Manager)Safelite Auto Glass
Geary Hilzer 307-761-1236 (colleague)
Mike Arguello 720-629-8068 (Retail Manager) Safelite Auto Glass