Sheryl Brooks
Roswell,GA
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
16
16
years of professional experience
Work History
Cashier
Home Depot
Ashford Dunwoody, GA
10.2021 - 01.2025
- Conducted price checks for special orders or discounts as requested by customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier/Door Greeter
Sam's Club
Alpharetta, GA
06.2014 - 04.2021
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Administrative Assistant/Test Proctor
Galveston College
Galveston, TX
08.2008 - 10.2013
- Managed office supplies inventory and placed orders when necessary.
- Compiled data from various sources into organized reports for review by management team.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Developed and maintained filing systems for confidential documents and records.
- Greeted visitors and provided general information about the company.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Handled confidential documents in an organized fashion according to established protocol.
- Facilitated communication between different departments within the organization.
- Scheduled appointments between clients and customers and internal staff members.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Proofread content for typo-free emails and documentation.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Associate of Arts - Interior Design
New York Institute of Art And Design
New York02-2025
Associate of Arts - Interior Design
American InterContinental University
Atlanta, GA08-2003
Skills
- Filing
- Records retrieval
- Mail handling
- Data entry documentation
- Data retrieval systems
- Insurance eligibility verification
- Task prioritization
- Business operations support
- Microsoft Word
- administer training modules
- Document control
- Highly organized
- Health insurance processing
- Invoice processing
- Mail management
- Dedicated team player
- Business administration
Timeline
Cashier
Home Depot
10.2021 - 01.2025
Cashier/Door Greeter
Sam's Club
06.2014 - 04.2021
Administrative Assistant/Test Proctor
Galveston College
08.2008 - 10.2013
Associate of Arts - Interior Design
New York Institute of Art And Design
Associate of Arts - Interior Design
American InterContinental University
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