Sheryl Carothers
El Mirage,AZ
Summary
I am a business professional and highly motivated with 25+ years of leadership and management experience, with attention to detail and a positive attitude. I am seeking a challenging position for continued professional advancement. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
44
44
years of professional experience
Work History
Owner/CEO
Community-Non, So-If Home, LLC
08.2015 - Current
- Responsible for the overall success of the business entity and for making top-level managerial decisions
- Leading the development of the company’s short- and long-term strategy
- Creating and implementing the vision and mission of the company
- Communicating government entities, and the public
- Responsible for the on-boarding, training, and disciplinary actions for staff.
Enrollment Advisor
Aspen University
03.2020 - 08.2022
- Stay current on federal, state, and institutional policies and procedures university degrees, majors, programs, research, and admission requirements
- Convey excellent communication skills, organizational skills, interpersonal skills, and customer service skills to provide information about Aspen University’s policies and programs
- Counseling and guiding the potential students on different courses, opportunities, and programs that will assist the students in developing their careers
- Address and resolve students’ issues and ensure students are provided excellent solutions to continue success withing their respective programs and for degree attainment
- Maintain appropriate documentation to record interactions with prospective and current students in a timely, accurate and thorough manner utilizing a client relationship management (CRM) system
- Establish and maintain collaborative relationships with key business and technology partners and participate in development activities for continued professional growth.
Program Service Evaluator III
Department of Economic Security
07.2007 - 03.2016
- Interviewing clients to determine their qualifications for state assistance
- Changes needed for case income, child support, expenses, school
- Add and remove participants from active cases, update computer data files
- Inform clients of policy procedures for the case
- Send approval and denial notices.
Arizona Associate Manager/ Server
Coco's Bakery and Restaurant
12.2001 - 11.2012
- Ordering store supplies, inventory
- Schedules, interviewing, orientation
- Training new personnel, employee discipline.
General Manager
Bakers Square
09.1996 - 12.2001
- Supervision of 50 employees
- Planning and directing of all restaurant operation.
Assistant Manager
Denny's Restaurant
08.1993 - 07.1996
- Training of new and current personnel
- Handling customer complaints
- Coordination of special duties.
Assistant Manager
Thrifty Corporation
11.1989 - 08.1993
- Ordering store supplies
- Scheduling, interviewing, and training new personnel
- Coordination of special duties
- Resolution of customer complaints, employee discipline.
Store Manager
Pioneer Take-Out Corporation
04.1987 - 11.1989
- Supervision of 20 employees
- Planning and directing of all phases of departmental operation
- Scheduling, interviewing, and reviewing of all personnel.
Education
Bachelor - Business Science
University of Phoenix
Certificate in Human Services - undefined
Diploma - Clerk Typist
South Bay College of Business
No Degree - Program Management
Coursea
03.2023
Skills
- Annual Planning
- Effective Communicator and Public Speaker
- Executive Leadership
- Integrity and Transparency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Enrollment Advisor
Aspen University
03.2020 - 08.2022
Owner/CEO
Community-Non, So-If Home, LLC
08.2015 - Current
Program Service Evaluator III
Department of Economic Security
07.2007 - 03.2016
Arizona Associate Manager/ Server
Coco's Bakery and Restaurant
12.2001 - 11.2012
General Manager
Bakers Square
09.1996 - 12.2001
Assistant Manager
Denny's Restaurant
08.1993 - 07.1996
Assistant Manager
Thrifty Corporation
11.1989 - 08.1993
Store Manager
Pioneer Take-Out Corporation
04.1987 - 11.1989
Bachelor - Business Science
University of Phoenix
Certificate in Human Services - undefined
Diploma - Clerk Typist
South Bay College of Business
No Degree - Program Management
Coursea