Sheryl Chatam

• Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
• Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
• Gun Range Training
• Physical Agility testing
• Keeping open communications with Inmates to form a trust with them while under our custody and care,
• Keeping a relationship with coworkers as we depend on each other in many difficult and possibly life threatening situations
• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.

• Examined doors, windows and gates to verify security.
• Patrolled internal building spaces and facility grounds to identify and deter threats to the Residents
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Responded quickly to incidents and assessed active situations for security concerns.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

• Strength and endurance training with tailored conditioning exercises for peak physical fitness.
• Coordinated off-site outings to walk trails and Parks in Vero Beach and surrounding areas.

• Developed creative aerobic classes that engaged all levels of ability and promoted physical fitness. Starting with chair exercise to line dancing.
• Indian River Estates East was the pilot program for all the ACTS communities. I am proud that I was able to be a part of such an important part of daily life.

customized physical training programs

taught aerobic classes

taught pool aerobics

assisted opening the gym in the morning

• Expanded service offerings based on market demand analysis which resulted in increased bookings from new target segments.
• Trained and mentored junior stylists, fostering professional growth and skill development.