Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Sheryl Colamarino

Pitcairn,Pennsylvania

Summary

Hardworking and efficiency-driven Office Administration with advanced communication and project management abilities developed over 15 years of experience in Law and Property management office settings. Manage all documentation, recordkeeping and organizational needs to support for 250 properties and vast amount of clients seeking legal counsel. Efficiently oversee office day to day operations.

Overview

11
11
years of professional experience

Work History

Real Estate Administrative Assistant

Phoenician Realty Group
Murrysville, PA
10.2016 - Current
  • Provided support to agents by scheduling appointments, preparing marketing materials, and researching properties for sale.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.

Administrator

Daffner & Associates Law Firm
Pittsburgh, PA
11.2012 - 02.2021
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Organized and prioritized case loads of [Number] attorneys.
  • Photocopied all correspondence, documents and other printed materials.
  • Coordinated multiple schedules using online calendaring system.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Arranged case files and maintained records and notebooks.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Acted as liaison between clients, vendors and attorneys.
  • Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
  • Coordinated court filings including scheduling hearings, filing deadlines and calendaring events.
  • Mentored junior team members and managed employee relationships.
  • Organized case files by creating and maintaining document filing systems for easy retrieval of information.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Scheduled depositions, mediations and arbitrations with parties involved in litigation cases.
  • Received and disbursed incoming mail.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Maintained attorney calendars by keeping track of appointments, meetings and conferences.
  • Coordinated and scheduled meetings and telephone conferences.
  • Checked office supplies stock and placed orders to maintain levels.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Responsible for multiple utility bill for 250 plus properties make monthly payments
  • In charge of recording all vendors invoices and rendering payment
  • Receive, record, and deposit rent checks and other payments
  • Competentlly operated Payments and deposits in Operating , Escrow, and Investor accounts

Ability to quickly handle emergencies and problem solve

Education

High School Diploma -

Heritage Academy
Plum Borough PA
06-1993

Skills

  • Appointment Scheduling
  • Expense Tracking
  • File Management
  • Meeting Coordination
  • Client Correspondence
  • Phone and Email Etiquette
  • Administrative Support
  • Decision-Making
  • Project Management
  • Work Order Management
  • Multitasking and Organization
  • Vendor Account Management
  • Customer Service
  • Conflict Management
  • Commercial Real Estate
  • Residential Real Estate
  • Public Speaking
  • Rent Collection

Custom

  • When not working I have vast range of hobbies and interest. My volunteer work over 20 plus years. Has given me experience in promoting causing close to my heart. I have experience in planning small to large events from beginning to end. Wether it was a small luncheon, or larger event that required more planning in various departments. Such as venue , entertainment. food / beverage, parking, regestration ect.

Timeline

Real Estate Administrative Assistant

Phoenician Realty Group
10.2016 - Current

Administrator

Daffner & Associates Law Firm
11.2012 - 02.2021

High School Diploma -

Heritage Academy
Sheryl Colamarino