Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Sheryl Dorman

Sheryl Dorman

Medical Assistant
Elizabethtown,KY

Summary

Patient-focused and compassionate Medical Assistant with 9 years of experience in handling patients, administering medication, reviewing confidential reports, preparing exam rooms, taking vital signs, and providing quality patient experiences. Reliable professional with proven track record in creating positive rapport and cordial relations with patients, families, and staff members. Trustworthy and highly dependable caregiver experienced in fast-paced medical assistant settings and environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

17
17
years of professional experience

Work History

Medical Office Assistant

The Injury Centers
04.2019 - Current
  • Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories
  • Answered telephone calls, took messages, and distributed messages to appropriate personnel
  • Answered phone calls and scheduled or followed-up on appointments
  • Organized all company records, including central file system and special business documents
  • Maintained and updated patient information and vital signs in electronic medical records or hospital databases
  • Prepared and maintained all supplies in exam rooms by ordering, distributing, and managing inventory
  • Operated office equipment, such as personal computers, photocopiers, scanners, voicemail systems, and facsimile machines
  • Performed gamut of tasks, including maintaining files, verifying insurance claims on behalf of patients, and scanning documents.
  • Enhanced patient experience by maintaining a welcoming and organized front office environment.
  • Answered phone calls and messages for 5-physician Chiropractic medical facility, scheduling appointments, and handling patient inquiries.

Medical Office Assistant

Metro Pain Relief Center
07.2007 - 02.2011
  • Proofread documents and organized records, reports, and documents
  • Operated office equipment, such as personal computers, photocopiers, scanners, voicemail systems, and facsimile machines
  • Answered telephone calls, took messages, and distributed messages to appropriate personnel
  • Organized all company records, including central file system and special business documents
  • Communicated with customers and other offices regularly
  • Greeted visitors and escorted them to their destinations
  • Answered calls on multi-line telephone system to direct callers, provide information and make appointments
  • Kept office documents well-organized and quickly retrieved files for team members
  • Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers
  • Organized, ordered and restocked office supplies to keep staff efficient and productive.
  • Answered phone calls and messages for 5-physician Chiropractic medical facility, scheduling appointments, and handling patient inquiries.

FINAL INSPECTOR

Korrect Optical
03.2014 - 04.2019
  • Read and interpreted project plans and specifications, monitored in-progress work, and intervened to request corrections
  • Witnessed processes and inspected completed assemblies and major components
  • Checked and evaluated incoming or manufactured components for defects and addressed non-compliances
  • Delivered point-of-inspection training to help clients or team members understand and implement required standards
  • Rejected non-compliant assembly and installation, documenting non-compliance and locations and noting correct configuration required based on related drawings, specifications, and plans
  • Identified production problems and recommended corrective actions to supervisors to prevent further wasted materials
  • Measured the dimensions of completed products to verify their compliance with the documented production specifications.

Education

GED - GENERAL EDUCATION -

Durrett Education Center
Louisville, Ky
07.1998

Skills

  • Report writing and development
  • Medical terminology
  • Patient charting
  • Multitasking and Organization
  • Physician Assistance
  • HIPAA Compliance
  • Insurance Billing Procedures
  • Medical Records Maintenance
  • Patient Flow
  • Patient Relations
  • Appointment Scheduling
  • Insurance Verification
  • Transcription of Medical Notes
  • Patient Care

References

References available upon request.

Timeline

Medical Office Assistant

The Injury Centers
04.2019 - Current

FINAL INSPECTOR

Korrect Optical
03.2014 - 04.2019

Medical Office Assistant

Metro Pain Relief Center
07.2007 - 02.2011

GED - GENERAL EDUCATION -

Durrett Education Center

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Sheryl DormanMedical Assistant