SHERYL GUNTER
Springfield,MO
Summary
Office professional with strong organizational skills and focus on efficient operations and support. Proven track record in managing schedules, coordinating events, and handling communications. Known for fostering team collaboration and adaptability in dynamic environments. Reliable in meeting deadlines and achieving results. Skilled in Microsoft Office Suite, project management, and customer service.
Overview
8
8
years of professional experience
Work History
Medical Navigator
Mercy Centers of Excellence
Springfield, MO
10.2023 - Current
- Care Coordination: Primary point of contact for patients, navigating them through the health system from diagnosis through treatment and follow-up.
- Patient Education: Guides patients in understanding their diagnoses, treatment options, and care plans, including pre-op education.
- Logistical Support: Arranges appointments, scans, and referrals; assists with transportation needs; and coordinates with multidisciplinary teams (pain management, physical therapy).
- Administrative Tasks: Manages patient referrals in the electronic health record (EHR), obtains prior authorizations, and ensures all necessary documentation is in place.
- Mercy Health System, Centers of Excellence / Neurosurgery, Springfield, MO
Education Training Coordinator
University of Missouri, Columbia
Columbia, MO
10.2021 - 08.2023
- Residency coordinator for 14 residents and 1 fellow.
- Personally manage calendar of the program director.
- Prepare, monitor, and maintain program manual, resident files, procedure logs, duty hours and other official documentation to ensure trainees meet graduation requirements.
- Develop and implement administrative support services for the program and Director.
- Coordinate the recruitment of new residents and manage the residency application, interviewing, onboarding, and offboarding process.
- Maintain the ERAS database and oversee its processes during the Residency Recruitment season.
- Lead orientation activities for incoming residents and fellow.
- Monitor, maintain and confirm resident license and certifications.
- Prepare resident evaluations.
- Prepare department evaluations.
- Manage preparation for annual events including resident retreat, resident research day, graduation, as well as various meetings and department-related events.
- Manage resident leave requests and resident leave calendar.
- Manage didactics calendar.
- Manage New Innovations database to include resident schedule, evaluations, licenses, and certifications.
- Prepare resident’s credentialing for Surgery Center of Columbia and Springfield Facial Plastics rotation.
- Manage Department SharePoint website.
- Manage VA time sheets.
- University of Missouri, Otolaryngology - Head & Neck Surgery, Columbia, MO
Project Support Coordinator
University of Missouri, College of Engineering
Columbia, MO
08.2020 - 10.2021
- Provide administrative coordination and support for research project.
- Manage recruitment of participants.
- Conduct outcome assessments.
- Coordinate in-home visits for technology installation.
- Train participants and family on using technology.
- Enter and manage research data.
- Schedule intervention visits.
- Implement administrative support services for Research Director.
- University of Missouri, College of Engineering, Columbia, MO
Student Support Specialist/Fellowship Coordinator
University of Missouri, Department of Endocrinology, Hematology, and Rheumatology
Columbia, MO
05.2018 - 08.2020
- Fellowship coordinator for 17 fellows.
- Prepare, monitor, and maintain official documentation to ensure trainees meet graduation requirements.
- Develop and implement administrative support services for the program and Director.
- Coordinate the recruitment of new fellows to include application, interviewing, and onboarding process.
- Manage fellow offboarding process.
- Maintain the ERAS database and oversee its processes during the Fellowship Recruitment season.
- Lead orientation activities for incoming fellows.
- Monitor, maintain and confirm fellow’s license and certifications.
- Manage New Innovations database to include fellow schedule, evaluations, licenses, and certifications.
- Prepare fellow evaluations.
- Prepare department evaluations.
- Manage preparation for annual events including resident retreat and graduation as well as various meetings and department-related events.
- Manage preparation for annual events including resident retreat, resident research day, graduation, as well as various meetings and department-related events.
- Manage resident leave requests and resident leave calendar.
- Manage didactics calendar.
- Manage New Innovations database to include resident schedule, evaluations, licenses, and certifications.
- Prepare resident’s credentialing for Surgery Center of Columbia and Springfield Facial Plastics rotation.
- Manage Department SharePoint website.
- Manage VA time sheets.
Education
High School -
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Ozark Technical Community College
Skills
- Microsoft Office Products - Word, Excel, PowerPoint, Access
- Intranet (Sharepoint)
- Online meetings
- Transcription – 75 WPM
- Phone/reception
- Event Planning
- Schedule Management
- Documentation
Timeline
Medical Navigator
Mercy Centers of Excellence
10.2023 - Current
Education Training Coordinator
University of Missouri, Columbia
10.2021 - 08.2023
Project Support Coordinator
University of Missouri, College of Engineering
08.2020 - 10.2021
Student Support Specialist/Fellowship Coordinator
University of Missouri, Department of Endocrinology, Hematology, and Rheumatology
05.2018 - 08.2020
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Ozark Technical Community College