Sheryl Hall
Mobile,AL
Summary
Experienced and highly motivated Telemarketer / Appointment Setter with extensive history of at handling inbound , outbound sales and making cold calls. Results-driven, energetic with excellent time management abilities. Familiar with auto-dialing software. Specialize in maintaining contact with customers using rebuttals and resolving inquiries. Friendly [Job Title] with [Number] years of experience carrying out clerical and customer service tasks. Detailed and precise when entering [Type] data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism.
Overview
10
10
years of professional experience
Work History
Appointment Setter
The House Doctor
Mobile, AL
01.2022 - Current
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Confirmed appointments, communicated with clients, and updated client records.
- Scheduled and confirmed appointments and meetings for senior management team.
- Set appointments with salespeople and potential customers.
- Addressed client inquiries and updated database information.
Appointment Scheduler
Top Home Tubs
01.2020 - 01.2022
- Answered phone calls and answered questions from potential customers.
- Made out bound calls to potential customers.
- Scheduled and confirmed appointments and meetings for senior management team.
- Provided potential customers with information about upcoming promotions to acquire interest in scheduling appointment.
- Asked customers questions to understand needs and requirements.
- Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
services
Telesales Representative
Onsite TM
03.2018 - 12.2020
- Completed daily cold calling and outreach to build sales pipeline.
- Delivered scripted sales talks to customers reached via automatic dialing systems.
- Completed daily and weekly sales reporting using assigned tools.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Led aggressive prospecting, cold calling and networking to enhance lead generation.
- Made appointments with interested customers to schedule availability.
- Made appointments with interested customers according to schedule availability.
Sales Representative
NexRep
05.2016 - 02.2018
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Informed customers of promotions to increase sales productivity and volume.
- Helped customers find specific products, answered questions and offered product advice.
- Increased purchase amounts by cross-selling with similar products.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Took payment information and entered into computer program.
Telemarketing Sales Representative
TSI Home Security
06.2013 - 01.2018
- Overcame objections using friendly, persuasive strategies.
- Observed and learned changing customer requirements and adapted sales strategies as needed.
- Developed extensive knowledge of products and services to better assist customers.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Set up appointments with interested customers according to schedule availability.
- Recorded contact information of customers and potential customers in internal database.
- Negotiated pricing and payment terms with customers when possible to close deals.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
- Educated customers on product and service benefits, explaining features and answering questions.
- Followed up with customers to solicit further sales.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
Education
GED -
Sunnyvale High
Sunnyvale, CA09.1979
Skills
- Lead Qualification
- Business Communications
- Meeting Sales Goals
- Generating Leads
- Phone Etiquette Expertise
- Warm and Cold Call Expertise
- Telesales
- Appointment Booking
- Call Center Operations
- Auto Dialers
- Customer Retention
- Cross Selling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Opportunities Don't happen.You create them.
Chris Grosser
Timeline
Appointment Setter
The House Doctor
01.2022 - Current
Appointment Scheduler
Top Home Tubs
01.2020 - 01.2022
Telesales Representative
Onsite TM
03.2018 - 12.2020
Sales Representative
NexRep
05.2016 - 02.2018
Telemarketing Sales Representative
TSI Home Security
06.2013 - 01.2018
GED -
Sunnyvale High
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