Sheryl Kendrick
Edgewater
Summary
Dedicated Medical Assistant with a proven track record at Pediatrics Associates, enhancing clinic efficiency and patient satisfaction through expert management of medical records and adept patient care. Skilled in EMR/EHR and renowned for exceptional customer service, significantly improved patient experiences by streamlining appointment processes and ensuring meticulous HIPAA compliance.
Overview
1
1
year of professional experience
Work History
Medical Assistant
Pediatrics Associates
03.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Education
High School Diploma -
Florida College For Medical And Dental Assisting
Jacksonville, FLSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Patient-focused care
- Data entry
- Reliable team player
- Electronic health records
- Electronic medical records
Timeline
Medical Assistant
Pediatrics Associates
03.2024 - Current
High School Diploma -
Florida College For Medical And Dental Assisting
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