Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sheryl Lamberson

Retired Administrative Specialist and Customer Service Representative
Milan,IL
Sheryl Lamberson

Summary

Adept Administrative Specialist with a proven track record, showcasing expertise in database management and exceptional written and verbal communication. Elevated customer satisfaction and operational efficiency through strategic planning and meticulous attention to detail. Excelled in confidentiality management and interdepartmental coordination, significantly enhancing team productivity and data accuracy.

Overview

15
years of professional experience

Work History

MidAmerican Energy

Administrative Specialist
02.2007 - 01.2022

Job overview

  • Delivered top-notch administrative support to office staff, promoting excellence in office operations
  • Increased employee morale by planning team-building activities and corporate events
  • Scheduled appointments and travel arrangements for executives, ensuring seamless coordination of events
  • Scheduled meetings, booked meeting rooms and prepared meeting agendas.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
  • Created and maintained financial databases, spreadsheets, records and files, ensuring accuracy by proofreading and attention to detail
  • Created, managed and maintained inventory and expenses budgets within allotted parameters
  • Volunteered to help with special projects of varying degrees of complexity
  • Assisted coworkers and staff members with special tasks on daily basis

Education

Augustana College
Rock Island, IL

from Computer And Information Sciences

Rockridge High School
Edgington, IL

Diploma. from Accelerated
06.1980

University Overview

Graduated 7th in class. Member of National Honor Society.

Skills

  • Verbal communication
  • Database and Excel Spreadsheet creation, management and reporting
  • Presentation development
  • Scheduling and calendar and travel coordination
  • Business Correspondence
  • Project Planning
  • Proficient in Microsoft programs
  • Purchasing and inventory management
  • Expense reporting and budgeting
  • Confidentiality and data protection and management
  • Event planning
  • Attention to detail
  • Customer relations and communications
  • Multitasking
  • Editing and proofreading
  • Fast learner
  • Inventory management
  • Social media knowledge
  • Travel administration
  • Invoice processing
  • Schedule maintenance
  • Payroll and budgeting
  • Team collaboration
  • Employee communications
  • Clerical support
  • Billing
  • Expense validation
  • Electronic records management
  • Meeting note taking
  • Accounting skills
  • Remote conferencing

Timeline

Administrative Specialist

MidAmerican Energy
02.2007 - 01.2022

Augustana College

from Computer And Information Sciences

Rockridge High School

Diploma. from Accelerated
Sheryl LambersonRetired Administrative Specialist and Customer Service Representative