Results-driven Lab Supervisor with expertise in laboratory management, quality assurance, and safety compliance. Proven ability to lead teams of up to 30 technicians while ensuring high standards and operational efficiency.
Overview
31
31
years of professional experience
2
2
Certifications
Work History
Lab Supervisor
Mayo Clinic Health System
Eau Claire
03.2021 - Current
Led team of 20 to 30 laboratory technicians, managing daily operations and fostering collaboration.
Supervise lab operations to ensure compliance with safety standards and protocols.
Coordinate staff schedules and delegated tasks to optimize workflow.
Maintain accurate records of test results and documented all laboratory activities.
Conduct regular performance reviews to assess competencies and development needs.
Address conflicts among team members to maintain productive work environment.
Night Shift Supervisor
Mayo Clinic Health System
Eau Claire
11.2017 - 03.2021
Supervised night shift staff to optimize operational flow and address any issues promptly.
Monitored compliance with healthcare regulations and standards.
Conducted performance evaluations to identify strengths and areas for improvement in staff effectiveness.
Maintained cleanliness and organization of work areas to ensure compliance with product guidelines.
Provided job duty guidance and resolved team member inquiries to enhance workflow clarity.
Medical Technologist
Mayo Clinic Health System
Eau Claire
03.2007 - 11.2017
Conducted laboratory tests on patient samples, contributing to accurate and timely diagnoses.
Trained junior staff on laboratory procedures and safety protocols, enhancing team competency and compliance.
Ensured compliance with regulatory standards and quality assurance measures.
Participated in continuous education to stay updated on medical technologies.
Performed laboratory tests including hematology, urinalysis, coagulation, and chemistry, aiding in the detection of abnormal patient conditions.
Medical Laboratory Technician
Mayo Clinic Health System
Eau Claire
06.2003 - 03.2007
Performed routine laboratory tests, ensuring adherence to established protocols for accurate results.
Maintained and operated laboratory equipment for optimal performance and reliability.
Trained new staff on laboratory procedures and safety protocols.
Executed microscopic examinations of body fluids, contributing to diagnostic accuracy and patient care.
Utilized automated equipment and instruments, including spectrophotometers and centrifuges, to analyze samples.
Phlebotomist
Mayo Clinic Health System
Eau Claire
11.1994 - 06.2003
Collected blood samples using proper techniques and safety protocols.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Facilitated patient preparation for blood draws, enhancing comfort and understanding of the process.
Trained new phlebotomy staff on best practices and organizational protocols.
Delivered compassionate customer service during patient interactions, fostering a supportive environment.
Monitored inventory of supplies, restocking as necessary to ensure readiness.
Education
Bachelor of Science - Applied Science: Medical Technology
University of Cincinnati
Cincinnati, OH
03-2007
Associate of Applied Science - Medical Laboratory Science
Chippewa Valley Technical College
Eau Claire, WI
06-2003
Some College (No Degree) - Phlebotomy
Chippewa Valley Technical College
Eau Claire, WI
Skills
Laboratory management
Quality assurance and compliance
Laboratory procedures and automation
Equipment operation
Data analysis
Conflict resolution
Certification
Medical Technologist ASCP 04110461
Timeline
Lab Supervisor
Mayo Clinic Health System
03.2021 - Current
Night Shift Supervisor
Mayo Clinic Health System
11.2017 - 03.2021
Medical Technologist
Mayo Clinic Health System
03.2007 - 11.2017
Medical Laboratory Technician
Mayo Clinic Health System
06.2003 - 03.2007
Phlebotomist
Mayo Clinic Health System
11.1994 - 06.2003
Bachelor of Science - Applied Science: Medical Technology
University of Cincinnati
Associate of Applied Science - Medical Laboratory Science