Hi, I’m
Sheryl Lister
Conroe,TX
Summary
Resourceful Medical Director with proven expertise in organizing medical office environments and assisting with diagnostic efforts for patients. Proficient at collecting specimens, conducting basic assessments and monitoring vitals. Expert with EHR system and skilled at learning new processes to meet unique office requirements.
Overview
13
years of professional experience
Work History
Lifespan Euro Med Spa
Hormone Specialist
04.2024 - Current
Job overview
- Developed and implemented personalized treatment plans, ensuring high levels of client satisfaction.
- Implemented new training program for staff, leading to better overall performance.
- Administered patient care, including vital signs monitoring and documentation.
- Assisted physicians with examinations and medical procedures efficiently.
- Managed electronic health records, ensuring compliance with regulations and accuracy.
- Educated patients on treatment plans, medications, and preventive care strategies.
- Trained new staff on administrative protocols and patient interaction best practices.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted in developing strategic plan that aligned with long-term company goals.
- Developed training materials to enhance staff proficiency and productivity.
- Negotiated with suppliers to reduce material costs, improving profit margins.
New Caney Family Clinic Dr. Barry Willens
Floating Certified Medical Assisstant
02.2023 - 04.2024
Job overview
- Assisted healthcare providers with patient assessments and clinical procedures.
- Administered medications and monitored patient reactions for safety and efficacy.
- Conducted routine laboratory tests, ensuring accuracy and compliance with protocols.
- Educated patients on treatment plans, enhancing understanding of health management.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Prepared and administered medications to alleviate patient symptoms.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
A New You Health & Wellness
Medical Office Manager
10.2014 - 09.2021
Job overview
- Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
- Supervised patient billing, collection and financial counseling and assisted with cash posting.
- Maintained and managed filing, chart keeping and organizational systems for practice.
- Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
- Developed plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.
Diet Designs/ A New You
Certified Medical Assistant
06.2012 - 10.2014
Job overview
- Traiged and engaged with atients to obtain medical history, chief complaints and vital signs.
- Supervised daily operations of medical office, ensuring adherence to policies and procedures.
- Trained and mentored new staff on clinical protocols and patient care standards.
- Developed training materials for staff professional development and onboarding processes.
- Aided physicians in diagnostic tests or treatments, providing essential support that contributed towards successful outcomes for patients.
- Promoted a positive work environment among colleagues with open communication and teamwork-focused approach to daily responsibilities.
- Supported physicians in delivering quality care through attentive preparation, assistance during examinations, and prompt follow-up on test results.
- Oriented and trained new staff on proper procedures and policies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Coordinated and executed medical waste disposal according to governmental and organizational standards.
- Supervised training programs for new medical assistants, fostering skill development and team cohesion.
Education
Panola CollegeCarthage, TX
Some College
Stephen F Austin State UniversityNacogdoches, TX
Some College
Texas School of BusinessHouston, TX
Medical Assisting
08.2010
Skills
Customer relations
Expert problem solving
Analytical thinking
Documentation management
Quality assurance
Management collaboration
Supply management
Coaching and mentoring
Compliance monitoring
Teamwork and collaboration
Self motivation
Time management
Problem-solving
Attention to detail
Multitasking Abilities
Organizational skills
Decision-making
Active listening
Reliability
Conflict resolution
Idea development and brainstorming
Team leadership
Effective communication
Adaptability and flexibility
Professionalism
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Worked in conjunction with Owners and Physicians to develop and subsequently implement the BHRT Hormone Replacement Therapy Protocol for the Company. I managed the protocol for a duration of two months before training all other team members at two separate locations. This protocol has been in use for a year and continues to perform effectively.
Timeline
Hormone Specialist
Lifespan Euro Med Spa
04.2024 - Current
Floating Certified Medical Assisstant
New Caney Family Clinic Dr. Barry Willens
02.2023 - 04.2024
Medical Office Manager
A New You Health & Wellness
10.2014 - 09.2021
Certified Medical Assistant
Diet Designs/ A New You
06.2012 - 10.2014
Panola College
Some College
Stephen F Austin State University
Some College
Texas School of Business
Medical Assisting
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