Sheryl Martucci
Adirondack Environmental Services, Inc.
Wynantskill,NY
41
years of professional experience
Accomplished Metals Lab Manager skilled in problem-solving and motivational leadership. Successfully led teams to achieve performance targets while implementing quality control measures and safety protocols, significantly improving service delivery and customer satisfaction.
Work History
Metals Lab Department Manager
41 Years 5 Months- Led team to enhance operational efficiency through process optimization and workflow improvements.
- Developed training programs for staff, fostering skill growth and enhancing team performance.
- Implemented safety protocols ensuring compliance with industry standards and regulations.
- Collaborated with cross-functional teams to streamline project management processes and enhance communication.
- Facilitated regular team meetings to assess progress, address challenges, and encourage collaborative problem-solving.
- Established quality control measures improving service delivery and customer satisfaction rates significantly.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Over 40 years experience for Standard Operating Procedures for the following instrumentation including: ICPOES, ICPMS, GFAA, Cold Vapor Mercury, Low Level Mercury by EPA 1631 and XRF.
- Experience in the metals analysis sector including on such matrices as groundwater, wastewater, potable water, soils, airs, solid and hazardous waste materials. Herexperience includes extensive experience in CLP and NYSDEC ASP protocols andmethodologies, and she is proficient in Standard Operating Procedures for metals analysis on allequipment including ICP, Flame AA, Furnace AA and Cold Vapor techniques.
- Experienced in a vastvariety of Emission Spectroscopy equipment, including operation and maintenance of each.
Education
Bachelor of Science - Chemistry
Skills
Team supervision
Staff management
Training and mentoring
Problem-solving
Task delegation
Decision-making
Safety and security
Goals and performance
Work planning and organization
Staff development
Personnel training and development
Coaching and mentoring
Affiliations
American Chemical Society
National Physics Honor Society
New York State Academy of Science
Timeline
Metals Lab Department Manager
Adirondack Environmental Services, Inc.
03.1985 - CurrentRead More
Siena University
Bachelor of Science from Chemistry
Read More