Summary
Overview
Work History
Education
Skills
Timeline
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Sheryl Miller

Bowling Green,MO

Summary

Dynamic leader with a proven track record in small business operations and customer relations, honed as Owner of a successful enterprise and as Assistant Manager at O'Reilly Auto Parts. Excelled in financial management and relationship building, significantly enhancing customer satisfaction and brand awareness. Skilled in marketing and verbal communication, adept at fostering team productivity and engagement.

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

15
15
years of professional experience

Work History

Owner

Self Employed
06.2018 - Current
  • Managed day-to-day business operations.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Office Support Assistant

NECC
07.2011 - 04.2012
  • Executed record filing system to improve document organization and management.
  • Prepared professional correspondence for internal and external communication purposes using proper formatting guidelines.
  • Handled mail distribution tasks efficiently, ensuring timely delivery of important documents to appropriate recipients.
  • Followed detailed directions to complete daily paperwork and computer data entry.
  • Proofread and edited documents for accuracy and grammar.

Assistant Manager

O'Reilly Auto Parts
11.2009 - 06.2011
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

High School Diploma -

Homeschooled
Bowling Green, MO
01-2003

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Marketing
  • Financial management

Timeline

Owner

Self Employed
06.2018 - Current

Office Support Assistant

NECC
07.2011 - 04.2012

Assistant Manager

O'Reilly Auto Parts
11.2009 - 06.2011

High School Diploma -

Homeschooled

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Sheryl Miller