Sheryl O'Connor
Lacombe,LA
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
30
30
years of professional experience
Work History
Sales Associate
Academy
10.2018 - Current
- Organized products on racks and displays with focus on visual appeal and brand standards.
- Greeted customers and ascertained needs to ensure high-quality service and appropriate product recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Sales Associate
Target Corporation
10.2017 - 10.2018
- Organized racks and shelves to maintain visual appeal of the store.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Associate
Dillard's
11.2016 - 10.2017
- Cultivated a loyal customer base, resulting in a high level of repeat and referral business.
- Greeted customers and ascertained needs to ensure high-quality service and appropriate product recommendations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Store Manager
Carters Inc
04.2012 - 10.2015
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Generated repeat business through exceptional customer service.
- Managed, hired and developed top talent to strengthen workflow and productivity.
- Oversaw employee scheduling and payroll processing to guide operations.
- Counted cash drawers and made bank deposits.
- Reported to the district manager regarding all store and staff issues.
Pricing/Signing Supervisor
JcPenney
05.1995 - 05.2011
- Managed a team of signing agents, providing guidance and support to ensure quality performance.
- Promoted from Merchandising Assistant, Replenishing Supervisor, Department Supervisor to Pricing/Signing Supervisor.
- Monitored team performance metrics, identifying areas for improvement and implementing necessary changes.
Education
High School Diploma - undefined
Buras High School
Buras, LA1985
Skills
- Merchandising and display
- Stocking and receiving
- Relationship building
- Flexible schedule
- Communication
- Customer service
Accomplishments
- Awarded “Employee of the Month” 2 years in a row for JcPenney.
- Received the "You Make Target" award after 3 months of employment.
Timeline
Sales Associate
Academy
10.2018 - Current
Sales Associate
Target Corporation
10.2017 - 10.2018
Sales Associate
Dillard's
11.2016 - 10.2017
Store Manager
Carters Inc
04.2012 - 10.2015
Pricing/Signing Supervisor
JcPenney
05.1995 - 05.2011
High School Diploma - undefined
Buras High School
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