Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Sheryl Porter, A-CSM

Schoolcraft,MI

Summary

Servant Leader and Advanced Scrum Master with a proven ability to enhance team capabilities and foster collaboration among diverse groups. Recognized for leading effective scrum meetings and promoting self-management within teams, resulting in improved project outcomes. Committed to driving continuous improvement and empowering team growth.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Advanced Scrum Master and Coach

Amgen Biotech through Milestone Technology
06.2024 - 11.2024
  • Company Overview: Amgen is a biotechnology company that discovers, develops, manufactures, and delivers innovative human therapeutics
  • Implemented Agile methodologies within the Tax Technology Support team.
  • Integrated SAFe framework into project management processes.
  • Integrated Jira and Jira Align to optimize team collaboration.
  • Led team’s SAFe events efficiently.
  • Facilitated workshops to enhance peers' skills in conducting successful SAFe ceremonies.
  • Boosted team's self-management skills with targeted coaching.
  • Expedited the creation of the Team Charter
  • Established a unified Confluence workspace for the team that defined 'Done', outlined roadmaps, allocated technical and human resources, and maintained a shared calendar.

Scrum Master and IT Business Analyst

Gordon Food Services
03.2021 - 04.2024
  • Company Overview: Gordon Food Service is a food service distributor serving the food service industry
  • Scrum Master and IT Business Analyst for Transportation System Management Application, achieved 108% of annual goal in first year of employment, 113% in second year; utilized Jira Boards, Lucid Spark, Jamboard and Confluence to manage team
  • Scrum Master for Replatforming and SAP implementation teams
  • Business Analyst and Project Manager for Capstone 3PL Transportation Brokerage project, expected revenue of $500,000 in the first two years of operation
  • Managed the implementation of upgrades to multiple transportation software applications, including Fleet Focus and Oracle Transportation Management
  • Managed the implementation of new hardware (Zebra handheld units) used by GFS drivers and warehouses
  • BA and Project Manager for EDI project, implementing the use of the 214 report for over 100 carriers
  • Mentor to Scrum Master responsible for 3 Scrum Teams in the Transportation division; created Jiras, Jamboards and objectives that doubled productivity, refined team organization and enhanced team collaboration

Testing Coordinator

Gordon Food Services through Insight Global
02.2020 - 05.2020
  • Company Overview: Gordon Food Service is a food service distributor serving the food service industry
  • Managed the creation and implementation of over 200 test-case scenarios for SAP deployment.
  • Facilitated risk and issue tracking with JIRA throughout SAP testing.
  • Directed the work of more than 50 international team members.
  • Directed sessions with multiple teams, including external partners, to verify adherence to testing protocols.
  • Implemented auto-testing strategies to enhance consistency and accuracy.
  • Prepared detailed reports summarizing test results for management review.

Project Manager

Whirlpool through Aerotek
02.2019 - 10.2019
  • Company Overview: Whirlpool Corporation is an American multinational manufacturer and marketer of home appliances
  • Enhanced accessibility of owner's manuals and installation guides by shifting to a digital platform.
  • Liaised with engineering, legal, procurement and accounting teams relating to safety and legal standards, outdated literature, technical sheets, inventory run out, and cost effectiveness of transition in manufacturing plants
  • Utilized G Suite products to create and maintain project documentation.
  • Collaborated with vendors to ensure effective update and deployment of consumer materials.
  • Spearheaded WindChill deployment for generating consumer documentation.
  • Coordinated efficient deployment of new materials throughout North and Latin America.
  • Executed data analysis to spot opportunities across Europe and Asia.
  • Guided entry-level contractors in leading effective meetings, streamlining schedules, and addressing issues proactively.
  • Ensured project adherence to Scrum framework.

Project Manager/Business Analyst

United Federal Credit Union
02.2017 - 11.2018
  • Company Overview: United Federal Credit Union is a member-owned, not-for-profit financial cooperative
  • Directed FIS Desktop software migration.
  • Conducted comprehensive investigations to develop new financial products.
  • Analyzed business and user needs, documenting requirements.
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Created project status presentations for delivery to customers or project personnel.

Project Manager/Business Analyst

Kellogg through TEKsystems IT Staffing
07.2014 - 11.2016
  • Company Overview: Kellogg Company is an American multinational food manufacturing company
  • Managed $1.6M budget for global implementation of SuccessFactors software.
  • Led implementation of WinShuttle Order-to-Cash workflow tool in North America during preparation for global expansion.
  • Collaborated with 100+ team members across 14 departments.
  • Generated financial reports, analytics, strategic plans, business plans, and targets in collaboration with Business Units and Corporate Finance.
  • Utilized a variety of technologies, including SharePoint to establish and maintain global library for reporting and analytics systems; used MS Project, Action Item, and Risk Logs to manage project plan, and Planview to keep track of resources
  • Collaborated with cross-functional team to develop project plan for retail trade agreement optimization.
  • Conducted detailed analysis to simplify a multifaceted workflow.
  • Led User Acceptance Testing and End-to-End testing for North America, Latin America, and Europe.

Project/Implementation Manager

Weidenhammer Systems Inc.
02.2008 - 05.2014
  • Company Overview: Weidenhammer is a technology consulting firm that provides IT solutions and services
  • Guided assembled internal and client resources to accomplish project goals.
  • Established objectives and deadlines, consistently meeting or surpassing expectations.
  • Utilized relevant tools, systems, and methodologies to assess project performance.
  • Led collaborative discussions with relevant personnel to evaluate project developments, problems, and achievements.
  • Leveraged SalesForce to manage clients, accounts, and projects.
  • Worked jointly with Sales, Marketing, and Support Teams for on-time completion of various projects within allocated resources.
  • Drafted detailed Statements of Work and client agreements.
  • Oversaw conception, testing, and launch of new tech-based ventures including hands-off procurement applications.
  • Examined each stage of the project for potential business effects and ensured milestones were achieved within set timeframes, quality measures, and cost objectives.
  • Converted business objectives, feature ideas and client demands into prioritized product specifications and use cases.
  • Directed migration from Pivotal to Salesforce to boost sales team capabilities.
  • Established centralized SharePoint library for streamlined access to training documents.

Project Manager / Business Analyst

National City Bank Corp.
02.1990 - 05.2007
  • Company Overview: National City Corporation was a bank holding company based in the United States
  • Conducted a variety of tasks associated with integrating acquired banks into a large financial holding institution, procured and deployed laptops, desktops, telephony, and office equipment
  • Directed setup processes for user IDs and managed staff training sessions.
  • Oversaw projects aimed at optimizing departmental workflows and methodologies.
  • Implemented departmental cross-training to boost efficiency and achieve timely completion of tasks.
  • Oversaw database management with a focus on enhancing revenue and executing operational improvements.
  • Maintained updated records in SalesForce, performed system enhancements, and provided training.
  • Developed and executed cross-selling strategy focusing on client retention, generating $600,000 in first-year revenue.

Skills

  • Servant leadership
  • Empathy and emotional intelligence
  • Leading scrum meetings
  • Project management
  • Jira
  • Scrum processes
  • Jira Align
  • Confluence

Certification

  • Certified SAFe 6 Practitioner, 80098832-7558
  • Advanced Certified Scrum Master (A-SCM), 001087544

Timeline

Advanced Scrum Master and Coach

Amgen Biotech through Milestone Technology
06.2024 - 11.2024

Scrum Master and IT Business Analyst

Gordon Food Services
03.2021 - 04.2024

Testing Coordinator

Gordon Food Services through Insight Global
02.2020 - 05.2020

Project Manager

Whirlpool through Aerotek
02.2019 - 10.2019

Project Manager/Business Analyst

United Federal Credit Union
02.2017 - 11.2018

Project Manager/Business Analyst

Kellogg through TEKsystems IT Staffing
07.2014 - 11.2016

Project/Implementation Manager

Weidenhammer Systems Inc.
02.2008 - 05.2014

Project Manager / Business Analyst

National City Bank Corp.
02.1990 - 05.2007

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Sheryl Porter, A-CSM