Sheryl Remillard
Tigard,Oregon
Summary
Dependable Office Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Licensed Massage Therapist
Self-employed
06.2006 - 01.2020
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained clean and professional massage therapy environment with stringent adherence to sanitization protocols.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Utilized massage techniques to address diverse needs with deep tissue, therapeutic and sports massage.
- Developed knowledge of anatomy, physiology and pathology to supplement massage training.
- Communicated with clients to discuss medical history, lifestyle and massage treatment goals.
- Educated clients on benefits of massage therapy and importance of self-care.
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Maintained accurate and up-to-date client records.
- Administered Swedish, deep tissue and sports massage techniques.
Office Assistant
Oregon State Bar Attorney Assistance Program
09.2005 - 06.2006
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Input data into spreadsheets and databases.
Office Assistant and Excess Insurance Support
Oregon State Bar Professional Liability Fund
09.1999 - 06.2005
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Edited and proofread documents for accuracy and completeness.
- Supported staff on special assignments and ad hoc projects.
Education
Ph.D. - Research Psychology
Capella University
Minneapolis, MN06.2020
Master of Arts - General Psychology
American Public University System
Charles Town, WV02.2017
Skills
- Sanitation Programs
- Cupping Therapy
- Reflective Listening
- Administrative Duties
- Complex Problem-Solving
- Administrative Procedures
- Credit Card Transaction Processing
- Individualized Care Plans
- Front Desk Management
- Filing Systems
- Critical Thinking
- Thorough knowledge of Anatomy
- Update Records
- Inbound Phone Call Management
- Corporate Policies and Procedures
- Intake Forms
- Medical Terminology
- Service Tickets
- Emotional Support
- Supply Monitoring
- Client Service
- Information Updates
- Coordination
- Microsoft Word
- Spreadsheet Creation
- Sorting and Labeling
- Writing
- Drafting Correspondence
- Google Docs
- Legal Administrative Support
- Active Listening
- Word Processing and Design
- Filing and data entry
- Strong Problem Solver
- Multi-Line Phone Proficiency
- Organizing and Categorizing
- Mathematics
- Office Supply Management
- Valid Driver's License
- Office Management
- Excel Spreadsheets
- Adobe Systems Adobe Acrobat
- Appointment Scheduling Software
- Mail Management
- Billing and Coding
- Prioritizing Work
- Time Management
- Dedicated Team Player
- Microsoft PowerPoint
- Records Preparation
- Information Confidentiality
- Patient Charting
- Verbal and Written Communication
Timeline
Licensed Massage Therapist
Self-employed
06.2006 - 01.2020
Office Assistant
Oregon State Bar Attorney Assistance Program
09.2005 - 06.2006
Office Assistant and Excess Insurance Support
Oregon State Bar Professional Liability Fund
09.1999 - 06.2005
Ph.D. - Research Psychology
Capella University
Master of Arts - General Psychology
American Public University System
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