Sheryl Robinson

• Kept server areas clean and stocked to increase efficiency while working tables.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Bussed and reset tables to keep dining room and work areas clean.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

• Used cash registers and credit card machines to cash out customers.
• Proved successful working within tight deadlines and a fast-paced environment.
• Answered customers' questions, recommended items, and recorded order information.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.

• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Cultivated warm relationships with regular customers.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

• Bussed and reset tables to keep dining room and work areas clean.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Answered customers' questions, recommended items, and recorded order information.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

I was top News reporter for school newspaper and I enjoyed Marketing classes as well.