Sheryl Royea

Highly enthusiastic customer service professional with 30 years of experience in retail, call center, office setting and owning own business as well as working with children and the elderly. Very mature, multi-task-oriented, organized, motivated, responsible, customer-focused, self-directed, proficient and committed. Core Qualifications Strong organizational skills Active listening skills Courteous demeanor Problem solver Energetic work attitude Compassionate Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail. Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional. Experienced Collections Specialist bringing 2-years of success in sales and service positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems. Ambitious Collection Agent with more than 2 years of experience in debt collection and collections processing. Successful in following up on past due accounts and recouping unpaid balances. Outstanding negotiator skillful in creating manageable repayment plans to reduce debt.