Sheryl Smarr
Birmingham,AL
Summary
Adept at elevating guest experiences through meticulous housekeeping and safety protocols, I significantly improved cleanliness ratings at Springhill Suites By Marriott. Leveraging skills in staff scheduling and recruitment, I enhanced operational efficiency and guest satisfaction. My proactive approach and dedication to health standards underscore my ability to maintain superior hospitality environments.
Overview
8
8
years of professional experience
Work History
Assistant Executive Housekeeper
Fairfield Inn and Suites
12.2020 - 09.2024
Housekeeper
Springhill Suites By Marriott
10.2016 - 06.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Education
Basic -
Central High School
Newark, NJ05.1986
Skills
- Housekeeping knowledge
- Health and safety
- Scheduling Staff
- Recruitment and hiring
Accomplishments
When I first started working at Fairfield Inn I was a Housekeeper then I moved up to Inspector and then I moved up to assistant Executive Housekeeper all in 4 years I take great pride in my work I'm very dependent and love working in the hotel industry which is really all I have done in the past 10 or more years
Timeline
Assistant Executive Housekeeper
Fairfield Inn and Suites
12.2020 - 09.2024
Housekeeper
Springhill Suites By Marriott
10.2016 - 06.2018
Basic -
Central High School
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