Sheryl Thomas

●Managed day-to-day operations for multiple properties, ensuring efficient and effective oversight

●Coordinated proactive maintenance of properties by scheduling regular assessments and addressing issues before they escalated ●Conducted thorough site inspections to identify and resolve problems before they became severe and costly

●Maximized occupancy rates and insurance penetration through excellent property-wide communication and customer service

●Worked independently as well as collaboratively with team members across multiple locations

●Partnered closely with District Managers and other key stakeholders to exceed company goals and exceed expectations.

●Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

●Followed up on delinquent tenants and coordinated collection procedures.

●Kept properties in compliance with local, state, and federal regulations.

●Conducted regular inspections of both interior and exterior of properties for damage.

●Responded to Common Area Maintenance (CAM) inquiries.

● Adept user of software systems, efficiently navigating inventory and sales tools

●Meticulous attention to detail, ensuring accurate order processing and maintaining a tidy, well-organized sales floor

●Excellent communication skills, collaborating effectively with customers and associates to understand needs and offer knowledgeable product recommendations

●Handled financial transactions with precision and professionalism

●Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

●Handled customer relations issues, enabling quick resolution, and client satisfaction.

●Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

●Achieved sales goals and service targets by cultivating and securing new customer relationships.