Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Sheryl Timpa

Howell,MI

Summary

Seeking to transition into a new employment opportunity utilizing my passion of working with people. With many years of diverse experience, and a dynamic background in the employment staffing industry, (including a focus on health care and manufacturing industries), I have a proven track record of enhancing staff relations and customer experiences. problem-solving, and ensuring a safe work environment.

Overview

26
26
years of professional experience

Work History

Staffing On-Site Supervisor/Manager of Account Management

Manpower
07.1998 - Current
  • Optimize customer experience by resolving and delivering solutions to customers and contract employees.
  • Recruit, interview, select, and orientate employees in compliance with hiring practices and minimum standards of qualifications to meet staffing requirements.
  • Expand and improve relationships with key customers by anticipating and exceeding customer needs.
  • Maintain employee and customer database systems to track and analyze operational data.
  • Assist with overall safe customer work environment with employee training programs and enforcement of safety procedures.
  • Monitor employee attendance and performance.
  • Coach/counsel contract employees.
  • Participate in community leadership events, job fairs, customer meetings, and employee events.
  • Sharing community resources with employees, and employment outlook data with customers.
  • Carry out variety of administrative tasks that support overall mission of quality performance and service.


Education

Bachelor of Arts - Sociology

Oakland University
Auburn Hills, MI

Skills

  • Customer and Employee Relations Development
  • On-Site and Workforce Management (Health Care and Manufacturing)
  • Coaching and Counseling
  • Strong Verbal and Written Communication Skills
  • Staff and Customer Training, Development, and Leadership
  • Worksite Safety
  • Lesson Plan and Activity Planning
  • Reliable, Adaptable, and Flexible
  • Problem and Decision Solving Skills
  • Excellent Time Management Abilities

Additional Information

Additional Work Experience while working at Manpower, Inc. of SE Michigan

University of Michigan/Michigan Medicine, Health Care Strategic Account Manager 2011-2020


  • Lead and oversaw the Manpower, Inc. of SE Michigan's Joint Commission Health Care Staffing Certification, 2013, including recertification(s) through 2020.
  • Managed all University of Michigan and Michigan Medicine policies and procedures, including compliance for temporary employees.
  • Managed Manpower's contract staff for the C.S. Mott Children's & Women's Hospital replacement project.


Timeline

Staffing On-Site Supervisor/Manager of Account Management

Manpower
07.1998 - Current

Bachelor of Arts - Sociology

Oakland University

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Sheryl Timpa