Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline

Sheryl Wright

Overview

9
9
years of professional experience

Work History

General Manager

Wendy"s
03.2020 - 05.2025
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

General Manager

Save A Lot
08.2018 - 06.2020
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

General Manager

Hardee's Restaurant
02.2016 - 09.2018
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

Education

Customer Service -

PSI Institute, Cleveland, OH
06-1993

Customer Service

Glenville, Cleveland, OH
06-1991

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Training and development
  • Customer relations
  • Relationship building
  • Staff training
  • Inventory control
  • Staff supervision
  • Goal setting
  • Customer relationship management
  • Staff training/development
  • Employee scheduling
  • Verbal and written communication
  • Staff training and development
  • Administrative skills
  • P&L management
  • Staff development
  • Team training and development
  • Motivation
  • Client relations
  • Staff motivation
  • Labor cost controls
  • Deadline oriented
  • Performance improvement
  • Strategic planning
  • Employee development

Accomplishments

  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
  • Marketing - Implemented marketing strategies which resulted in [X%] growth of customer base.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

General Manager - Wendy"s
03.2020 - 05.2025
General Manager - Save A Lot
08.2018 - 06.2020
General Manager - Hardee's Restaurant
02.2016 - 09.2018
PSI Institute - Customer Service,
Glenville - , Customer Service

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Sheryl Wright