Sheryl L. Ingle
Winnemucca,NV
Summary
Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
26
26
years of professional experience
Work History
Customer Service
Grocery
Winnemucca, NV
07.2005 - 12.2019
- Ordering Groceries
- Stocking shelves and unloaded stock
- Cashiering at registers
- Pricing merchandise
- Setting up displays and endcaps
- Price changes
- Setting up signage for upcoming ads
- I was hired as setup crew to learn store setup
- Started 3 weeks before store opened with corporate set up crew
- Learned corporate ways from stocking shelves, displays and how store operated
- Instructed in Grocery Outlets objectives
- I worked with other employees to make it great shopping experience
- I enjoyed working experience there.
Customer Service
Embroidery Central
Logan, UT
03.2007 - 05.2010
- Marketing
- Customer service
- New marketing Ideas
- Support for Downloadable embroidery designs
- Returns back to San Mar Wholesaler
- Answering customers account problems
- Converting Embroidery Designs
- Embroidery Projects
- Website Sales
- Shipping embroidery products to customers
- Posting projects on website
- Posting sales on website
Office Assistant
UTAH STATE UNIVERSITY
Logan, UT
03.2005 - 12.2006
- Print monthly reports from Banner accounting system
- Reconcile monthly reports from Banner accounting system for each grant and fund
- Deposits from accounts to USU cashiers office
- Enter travel expenses for employees into ABRS software program
- Enter motor pool charges for rental and leased vehicles into ABRS software program and reconcile
- Enter and reconcile facilities charges for each grant
- Check requests for reimbursements and stipends
- Print purchase orders
- Reconcile purchase orders for payments from purchasing office
- Filing of receipts and documents
- Spreadsheet of directors' travel itinerary
- Experience
Office Manager
Dr. Erich W. Herber
Temecula, CA
06.2003 - 01.2004
- Auditing patient accounts
- Managed front office
- Treatment coordinator
- Office banking and accounts receivable
- Scheduled appointments
- Experience with Dentrix Dental Software
- Financial Planner for patients
- Insurance Billing
- End of month
- Patient Statements
- Getting insurance benefits
Financial Coordinator
Logan Dental
Logan, UT
01.2002 - 12.2002
- Answered questions over phone and in-person regarding billing, scheduling and treatment.
- Contacted insurance carriers to discuss policies and individual patient benefits.
- Explained insurance benefits, fees and procedures to patients.
- Submitted claims to insurance companies on same day as patient treatment.
- Entered all important data with exceptional accuracy into company's system using [Software].
- Created and distributed reports on internal and external finances, audits and budgets.
- Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
Department Manager
03.2001 - 01.2002
- Ordering Arts and Crafts department merchandise weekly
- Setting and merchandising new planograms
- Scheduling associates work schedules for each month
- Daily store opening or closing
- Closing of registers and computer systems
- Counting of tills at opening and closing
- Daily cash pulls from registers
- Organizing freight and unloaded of trucks
- Experience with Green Label Planograms (auto-replenishment software)
- Department brought up from “D” rating to “B” rating in 3 months( as determined by district Manager)
Treatment Coordinator
Michaels Arts & Crafts
Logan, UT
04.1999 - 01.2002
- Financial planner for patients
- Insurance billing
- Recording insurance payments
- Auditing patient accounts
- End of month
- Patient statements
- Scheduling appointments
- Spreadsheets to track insurances
- Office banking
Lead sales Associate
Floral Department
08.1999 - 03.2001
- Responsible for associates
- Organize freight
- Downstock isles and put out freight
- Checkout customers at register
- Customer service
- Keep department clean
Education
Some College (No Degree) - Accounting And Business Management
Idaho State University
Pocatello, IDHigh School Diploma -
White Pine High School
Ely, NV06.1978
Skills
- Customer Service and Assistance
- Business Opportunities Support
- Upselling Products and Services
- Administrative Support
- Office Management
I owe by own small business Alison's Pantry.
I owe and operate my own small business with Alison Pantry out of Salt Lake City, UT. I sell Restaurant Quality foods. I do marketing, selling and delivery. I due the accounting and taxes for business. Its been a great learning experience.
Additional Information
I am very responsible and a hard worker. I like working with fellow employees and developing a great work environment.
Timeline
Customer Service
Embroidery Central
03.2007 - 05.2010
Customer Service
Grocery
07.2005 - 12.2019
Office Assistant
UTAH STATE UNIVERSITY
03.2005 - 12.2006
Office Manager
Dr. Erich W. Herber
06.2003 - 01.2004
Financial Coordinator
Logan Dental
01.2002 - 12.2002
Department Manager
03.2001 - 01.2002
Lead sales Associate
Floral Department
08.1999 - 03.2001
Treatment Coordinator
Michaels Arts & Crafts
04.1999 - 01.2002
Some College (No Degree) - Accounting And Business Management
Idaho State University
High School Diploma -
White Pine High School
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