SHESHE WILSON
Los Angeles,CA
Summary
Driven by a commitment to excellence, I leveraged my customer service and team collaboration skills at Oinkster Branded Media, LLC, to enhance client satisfaction and streamline operations. My proactive approach in real estate management at GO HARRD CORPORATIONS significantly expedited deal closures, demonstrating my ability to achieve results and maintain high levels of organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Oinkster Branded Media, LLC
09.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Real Estate Manager
GO HARRD CORPORATIONS
04.2014 - 01.2021
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Oversaw inventory management, tracking property listings and updating relevant databases accurately.
- Maintained a high level of organization in shared spaces such as conference rooms or break areas, contributing to a professional and efficient work environment.
- Expedited deal closures through proactive follow-ups with clients, mortgage brokers, attorneys, inspectors, appraisers.
Education
No Degree -
GSF Truck Driving School
Los Angeles, CA2015
Associate of Applied Science -
El Camino College
Torrance, CA2013
Associate of Arts -
Mt. Saint Marys
Los Angeles, CA1998
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
Affiliations
- Jamaia's House, Non Profit Organization
Certification
- Real Estate License - 2022-Present
Languages
Arabic
Full Professional
Timeline
Customer Service Associate
Oinkster Branded Media, LLC
09.2021 - Current
Real Estate Manager
GO HARRD CORPORATIONS
04.2014 - 01.2021
No Degree -
GSF Truck Driving School
Associate of Applied Science -
El Camino College
Associate of Arts -
Mt. Saint Marys
- Real Estate License - 2022-Present
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