Experienced special education case manager dedicated to stimulating the mental capacity of school-age children with disabilities. Skilled in promoting social-emotional development and enhancing functional academics. Seeking a position where my expertise can be utilized.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Special Education Case Manager
Crowley Independent School District
07.2023 - 08.2024
Facilitated IEP meetings by using family-centered, strength-based approach.
Collaborated with teachers to conduct behavioral assessments and intervention plans for 7 students.
Maintained contact with parents to address concerns and needs of children.
Supported general education teachers and administrators in implementing strategies to meet needs of students with IEPs.
Developed positive relationships with parents to foster communication and encourage involvement for student growth.
Adhered to established rules, ethical standards and codes of professional conduct conducive to positive learning atmosphere.
Implemented behavior intervention plans designed to reduce disruptive behaviors while promoting positive learning experiences for all students.
Customer Relations Manager
SLDART Transport
02.2021 - 06.2023
Address clients business issues, ensure that company and clients adhere to contracts and rules, collaborate with drivers about loads, address shippers needs and concerns, establish and build rapport with future customers
Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
Managed customer relations on ongoing basis to maximize customer retention.
Teacher
Dallas Independent School District
08.2018 - 01.2021
Creates lesson plans aligned with the TEKS objectives, administers DRA Assessments, Benchmark Assessments, maintains control of the classroom by enforcing disciplinary procedures, ensures that the classroom remains organized and clean, challenges and motivates students to learn and read above their grade-level while encouraging good citizenship which promotes following rules
Teacher
Lancaster Independent School District
08.2015 - 08.2018
Creates lesson plans aligned with the TEKS objectives, collects TELPAS writing samples, assist with STARR Camp, administers DRA Assessments, Benchmark Assessments, CFA Assessments, maintains control of the classroom by enforcing disciplinary procedures, ensures that the classroom remains organized and clean, challenges and motivates students to learn and read above their grade-level while encouraging good citizenship which promotes following rules, administers Norm Referenced Test
Substitute Teacher
Arlington Independent School District
08.2013 - 08.2015
Creates lesson plans aligned with the TEKS objectives, collects TELPAS writing samples, maintains control of the classroom by enforcing disciplinary procedures, ensures that the classroom remains organized and clean, challenges and motivates students to learn above their grade-level while encouraging good citizenship which promotes following rules, administers Norm Referenced Test
Teacher
Bright Rainbow Development Center
11.2007 - 05.2013
Maintained supervision of children, developed activities to stimulate the children's cognitive awareness, conducted parent conferences regarding behavioral issues/concerns, promoted literacy and early education, integrated special needs children, performed other tasks as needed
Night Security Supervisor / Security Operations Lead at Crowley Independent School DistrictNight Security Supervisor / Security Operations Lead at Crowley Independent School District