Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheva Benard

Puyallup,WA

Summary

Motivated professional with extensive experience in customer service, demonstrating a strong work ethic and adaptability. Proven ability to multitask effectively while managing time efficiently. Eager to embrace new challenges and contribute to team success.

Overview

32
32
years of professional experience

Work History

Safety and Security Committee

King County Metro Atlantic Base
Seattle, Washington
04.2024 - Current
  • Conducted monthly risk assessments on workplace safety and security procedures to identify potential hazards.
  • Assisted operators in completing incident, security, and accident reports for thorough documentation.
  • Engaged in tabling and ride-alongs to collect data for enhancing bus safety and security measures.
  • Acquired Mental Health First Aid Card to address emergency situations effectively.

Transit Operator

King County Metro
Seattle, Washington
05.1999 - Current
  • Conducted pre-trip vehicle inspections to ensure safety before each shift.
  • Operated public vehicles on scheduled routes, adhering to traffic laws and safety protocols.
  • Collected fares from passengers, and issued transfers.
  • Delivered exceptional customer service by assisting passengers with inquiries and directions.
  • Managed emergency situations calmly, including medical incidents, mechanical issues, and rider conflicts.
  • Maintained effective communication with dispatch regarding delays and incidents.
  • Completed reports and noting incidents as needed.

Childcare Assistant

Renton Christian Academy
Renton, Washington
09.1997 - 04.1999
  • Provided safe, nurturing care for children, supporting emotional and educational development.
  • Managed daily routines, including meals, playtime, learning activities, and nap schedules.
  • Maintained a clean, organized, and child-safe environment.
  • Communicated effectively with parents and guardians about children's daily activities and progress.

Crew Member

Taco Time
Renton, Washington
06.1993 - 07.1997
  • Cross-trained in multiple roles, including Cashier, Line Cook, Drive-Thru Attendant, and Dishwasher.
  • Accurately processed cash register transactions to ensure efficient service.
  • Maintained cleanliness of workstations and dining areas during shifts.
  • Collaborated with team members for timely and accurate order fulfillment.

Education

High School Diploma -

Franklin High School
Seattle, WA
06-1996

Skills

  • Commercial driving
  • Safety compliance
  • Time management and multitasking
  • Customer service and conflict resolution
  • Communication skills
  • Team collaboration
  • Adaptability
  • Problem solving
  • Emergency management
  • Microsoft office

Timeline

Safety and Security Committee

King County Metro Atlantic Base
04.2024 - Current

Transit Operator

King County Metro
05.1999 - Current

Childcare Assistant

Renton Christian Academy
09.1997 - 04.1999

Crew Member

Taco Time
06.1993 - 07.1997

High School Diploma -

Franklin High School

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