Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Unit Director-Bench
SSC Services For Education
05.2025 - Current
Facilitate seamless communication between shifts to ensure the completion of tasks.
Train workers in janitorial methods, procedures, and the proper operation of equipment.
Issue supplies and equipment to workers, ensuring the quality and timely delivery of services.
Conduct daily inspections and follow through on all assignments to guarantee task completion.
Cross-train and develop personnel for multiple positions, promoting a versatile workforce.
Conduct weekly staff reports and inspections, fostering a culture of accountability and excellence.
Meet with staff regularly to review task completion and plan for future projects.
Secure buildings after the completion of work, demonstrating attention to security measures.
Guide project completion to ensure timely and within-budget outcomes.
Report and address budgetary issues effectively.
Custodial Manager Sr
Aramark
04.2022 - 05.2025
Communicated between various shifts to ensure applicable completion of tasks
Trained workers in janitorial methods and procedures and proper operation of equipment
Issues janitorial supplies and equipment to workers to ensure quality and timely delivery of services
Daily inspection and follow through on all assignments, directives and projects to ensure task completion
Cross trained and developed personnel for multiple positions/duties
Weekly staff reports and inspections to General Manager - this includes reporting of all issues, recommendations and task documents
Met with Directors weekly to review task completion and future projects
Secure building after completion of work
Able to create and foster a working environment, where safety is first, always
Guided completion on projects to make sure they are completed timely and within budget
Reported budgetary issues back to General Manager
Unit Director Custodial
SSC Service Solutions
11.2021 - 04.2022
Company Overview: Company Overview: Prairie View A&M University
Communicate between various shifts to ensure applicable completion of tasks
Train workers in janitorial methods and procedures and proper operation of equipment
Issues janitorial supplies and equipment to workers to ensure quality and timely delivery of services
Daily inspection and follow through on all assignments, directives and projects to ensure task completion
Cross train and develop personnel for multiple positions/duties
Weekly staff reports and inspections to General Manager - this includes reporting of all issues, recommendations and task documents
Meet with Directors weekly to review task completion and future projects
Secure building after completion of work
Be able to create and foster a working environment, where safety is first, always
Guide completion on projects to make sure they are completed timely and within budget
Report budgetary issues back to General Manager
Prairie View A&M University
Unit Director Custodial
SSC Services For Education
12.2018 - 08.2021
Company Overview: Henderson State University
Communicate between various shifts to ensure applicable completion of tasks
Train workers in janitorial methods and procedures and proper operation of equipment
Issues janitorial supplies and equipment to workers to ensure quality and timely delivery of services
Daily inspection and follow through on all assignments, directives and projects to ensure task completion
Cross train and develop personnel for multiple positions/duties
Weekly staff reports and inspections to General Manager - this includes reporting of all issues, recommendations and task documents
Meet with Directors weekly to review task completion and future projects
Secure building after completion of work
Be able to create and foster a working environment, where safety is first, always
Guide completion on projects to make sure they are completed timely and within budget
Report budgetary issues back to General Manager
Henderson State University
Site Project Manager
Arkansas Building Service Facility Solutions
10.2018 - 12.2018
Inspected and evaluated existing and proposed childcare facilities to monitor compliance with state and federal laws and regulations
Provided technical assistance to facility operators by conducting workshops, answering inquiries, and providing childcare related information
Recommended licensure, re-licensure with provision, and denial or revocation of license for facilities to Child Care Facility Review Board
Investigated and documented abuse and/or neglect or licensure complaints in conjunction with social service personnel, when necessary, to determine credibility
Informed and explained deficiencies requiring corrective action to facility operators, determined a recommendation for appropriate corrective action, established time frames for corrections and examines whether corrective action occurred
Prepared and maintained a case file on each facility and compiled the data into a monthly report
Worked with the division and information technology group to maintain data regarding childcare licensing
Performed other duties as assigned
Operations Manager
Crothall Health Care Service
11.2016 - 10.2017
Conduct daily inspections for quality and safety
Make necessary corrections, Understand all employee work assignments and schedule for adequate coverage, conduct training and retraining as necessary, follow recommended training process, maintain effective business relationship with staff, build upon and develop employee satisfaction and knowledge, enforce department policies, follow up on daily assignments, and conduct counseling or disciplinary action, maintain loyalty and honesty with employees, peers, customers and managers, monitor special projects and on-call or new employees, tour areas of responsibilities at least 2-4 times daily, initiate or ensure corrective action is taken audit building keys, pagers, and payroll on a daily basis, ensure all projects, maintenance, or cleaning challenges are communicated effectively for resolution, control supply inventories and distribute equipment effectively supervise equipment performance and make necessary corrections, assist in performing employee performance evaluations and make recommendations on employee performance ratings, observe and report the need of furniture or other building fixtures repairs when necessary, complete custodial work assignment, in case of emergency, perform all duties as assigned, provide functional/operational support to work area as essential personnel during times of emergency, catastrophe, inclement weather, complete all other assigned tasks by management in which the employee is capable of performing
EVS Assistant Manager
Aramark
07.2016 - 11.2016
Adheres to established procedures to provide a safe working environment including aligning with OSHA, state/local, federal, and Aramark regulations
Performs cleaning and sanitizing of patient / resident rooms that may include vacuuming, high and low dusting, bed making and stripping, and removal of general and hazardous waste. Cleans restrooms following proper infection control procedures.
Accurately maintains and cleans housekeeping equipment
Cleans assigned areas to Aramark and client standards and requirements
Follows procedures for storage and disposal of trash and transports it to designated areas
Reports maintenance concerns via work order requests to appropriate personnel
Maintains friendly, efficient, positive customer service demeanor toward customers, clients, patients, and co-workers. Is adaptable to customer needs.
Secures the facility, ensuring building is locked/unlocked as required
Ensures security of company assets
Other duties and tasks as assigned by manager
Floor Techs Manager
Intergrated Services Diversco
08.2014 - 07.2016
Supervise a Custodial team made up of individuals with disabilities.
Lead a small team of Custodial Workers, including conducting performance evaluations, managing leave requests, and recommending disciplinary actions when necessary.
Plan, schedule, and monitor the daily activities of the Custodial team.
Recruit, train, schedule, and supervise staff to ensure outstanding customer service and operational efficiency.
Manage attendance records and payroll, ensuring accuracy and timeliness.
Adhere to company policies and procedures, safeguarding the security and confidentiality of all documents and data.
Participate in hands-on custodial duties as needed.
Inspect work both in progress and upon completion to ensure quality standards are met.
Assess buildings and equipment to determine cleaning needs and report any maintenance or repair requirements.
Order and maintain necessary tools, equipment, supplies, and materials for custodial tasks.
Maintain records, prepare activity reports, and submit requisitions for supplies and equipment as needed.