Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Shevin Diggs

Mesa,AZ

Summary

Proven track record in enhancing warehouse efficiency and customer satisfaction, notably with United Dairymen of Arizona. Expert in shipping and receiving, coupled with exceptional leadership and communication skills, significantly improved operational workflow and inventory accuracy. Achieved a notable increase in productivity by implementing strategic organizational improvements.

Overview

23
23
years of professional experience

Work History

Receiver

United Dairymen of Arizona
01.2019 - Current
  • Kept work areas clean, safe, and organized.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Performed aseptic loading of cream and condensed skim tankers.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Performed accurate computer data entry for all cream and condensed skim load ino the AS400 system.
  • Regularly inspected production lines to identify and resolve any quality issues, while adhering to all UDA quality policies, and safety policies.
  • Compared shipping orders and invoices against contents received to verify accuracy.

Forklift Operator

Empire Resources
01.2014 - 12.2018
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Janitorial Lead

Safeguard Cleaning Services
01.2012 - 01.2014
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Streamlined inventory management with systematic organization of cleaning supplies and equipment.
  • Maintained a safe work environment through regular inspections and adherence to safety protocols.
  • Implemented efficient waste disposal systems, contributing to a cleaner facility overall.
  • Optimized scheduling processes, ensuring adequate staffing levels during peak times and reduced labor costs during slow periods.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.

Forklift Operator/Lumber Customer Service Associate

Home Depot
02.2002 - 01.2012
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Improved overall store appearance through diligent maintenance efforts focused on cleanliness, organization, and presentation of merchandise.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Participated in regular store meetings to discuss improvements in operational efficiency, contributing valuable insights from the perspective of a Lumber Customer Service Associate.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Reduced product damage by adhering to strict handling and lifting protocols.
  • Collaborated with team members to complete large-scale projects efficiently and effectively.
  • Reduced instances of stock discrepancies, meticulously tracking goods received against purchase orders.
  • Operated or tended automatic stacking, loading and packaging machines.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Resolved customer complaints and issues, fostering a positive shopping experience and building customer loyalty.
  • Maintained up-to-date knowledge of industry trends and innovations to provide expert advice to customers seeking guidance on their projects.

Education

High School Diploma -

Milford Mill Academy
Baltimore, MD
06.1996

Skills

  • Shipping and receiving
  • Customer Service
  • Product Inspection
  • Record preparation
  • Leadership Qualities
  • Inventory Restocking
  • Effective Communication
  • Self-Motivated and Independent

Affiliations

  • United States Marine Corps

Timeline

Receiver

United Dairymen of Arizona
01.2019 - Current

Forklift Operator

Empire Resources
01.2014 - 12.2018

Janitorial Lead

Safeguard Cleaning Services
01.2012 - 01.2014

Forklift Operator/Lumber Customer Service Associate

Home Depot
02.2002 - 01.2012

High School Diploma -

Milford Mill Academy

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Shevin Diggs